National Institute of Clinical Research (NICR), a research organization serving the pharmaceutical and biotechnology industries, is seeking an experienced and motivated Clinical Trial Participant Recruitment (CTPR) Manager to lead and oversee participant recruitment and retention strategies across clinical research studies, with a strong emphasis on multi-site clinical trials.

The Clinical Trial Participant Recruitment Manager serves as the primary lead for recruitment and retention initiatives and works under the supervision of the Senior Manager of Medical Affairs and the CEO, with oversight from corporate leadership. The ideal candidate is highly organized, collaborative, data-driven, and passionate about improving access and engagement in clinical research.

Key Responsibilities

Lead and support participant recruitment and retention strategies for clinical research studies at both the site and coordinating center levels

Collaborate with study teams, research partners, and operational stakeholders to implement recruitment initiatives

Promote inclusive and community-focused recruitment strategies to enhance diverse trial participation

Collect, track, and analyze enrollment and retention data to support reporting and site engagement strategies

Serve as a liaison to clinical trial sites regarding recruitment performance and retention planning

Act as a primary point of contact for marketing and campaign vendors

Communicate study enrollment goals and guide sites on targeted population outreach efforts

Coordinate the design and development of recruitment materials, educational tools, and promotional campaigns in collaboration with leadership and vendors

Support sites in developing relationships with community organizations, partner agencies, and local networks to enhance outreach efforts

Assist sites in planning and executing outreach activities aligned with study goals

Track outreach metrics and evaluate return on investment (ROI) for recruitment initiatives

Travel to other site locations will be required.

Preferred Skills & Abilities

Experience with clinical trial recruitment and retention operations

Strong understanding of site-level and multi-site clinical research environments

Ability to work effectively with individuals from diverse professional, cultural, and community backgrounds

Detail-oriented, self-starter with strong critical thinking and problem-solving skills

Excellent interpersonal, written, and verbal communication skills

Ability to work both independently and collaboratively in a team-based environment

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and virtual meeting platforms (e.g., Zoom)

Qualifications

Bachelor’s degree required

Strong organizational skills and attention to detail

Excellent written and verbal communication skills

Proficiency with Microsoft Office Suite and Google Workspace

Office Location: Pasadena, CA Schedule: Full-Time Work Arrangement: Hybrid (for the right candidate)

Compensation: $70,000 – $80,000 annually

Benefits Include:

Medical, Dental, and Vision Insurance

401(k) with employer match

Paid Time Off (PTO)