About the Community Health Worker Position
The Community Health Worker (CHW) position works collaboratively with our network hospital care teams. The position is responsible for creating connections between vulnerable populations, the health care system, and community resources.
The CHW will provide patient outreach and resource navigation for individuals served, culturally appropriate health education and information, and give informal counseling and guidance on health behaviors. Additionally, the position serves as a patient advocate and liaison between the patient/family, our partner physician(s) and community organizations by identifying community resources to improve or enhance the patient's quality of life.
Community Health Worker Responsibilities
Patient Outreach and Resource Navigation
Health Education
Community Outreach and Advocacy
Program and Care Team Operations
Community Health Worker Requirements
High School Diploma/G.E.D.
2 years of experience, preferably in related area.
Good communication skills.
Ability to work as a team member.
Competent computer keyboard, laptop maneuvering, competent in Windows platform.
Basic computer skills and database entry.
Good organizational skills. Ability to handle difficult calls and maintain professional conduct.
Willingness to be flexible with job responsibilities.
Spanish speaking a plus.
Able to navigate city driving/find specific residences.
Hold valid/active driver's license, own or have consistent/dependable access to vehicle that meets daily task requirements with proof of active and lawful car insurance.
Familiarity with and experience working in Chicago's South, Southwest, and/or West side communities (resident of communities served is preferred)..
Passion for and dedication to working with community members.
Excellent phone mannerisms.
Ability to effectively engage conversation, motivate and engage patients to participate in our program, and speak to all types of patients, particularly seniors.
May need to flex daytime hours to stretch to 8pm M~F and possibly Saturday if needed to reach patients after work hours.