Job Title: Closing Support Specialist (Escrow Assistant) 

Location: Irving, TX

Schedule: Monday - Friday, 10 AM - 7 PM

Pay Range: $19 - $21 hourly, paid weekly.

Position Overview:

The Closing Support Specialist plays a key role in assisting the Escrow department by managing customer service and administrative tasks related to escrow closings. This position is typically based in a branch or office setting, providing direct support to escrow officers or teams. The primary focus is on residential refinance and equity transactions, with responsibilities spanning from preparing closing documentation to coordinating notary appointments and ensuring clear communication with clients.

Job Level Summary:

• Requires a strong understanding of functional tasks at the intermediate level.
• May collaborate with senior team members for complex assignments.
• Work is reviewed primarily on new or challenging tasks.
• Provides a broad range of support within the escrow function.
• Adheres to established processes and procedures while identifying opportunities for improvement.

Essential Functions:

• Perform diverse administrative duties to support the escrow closing process.
• Open orders, input CD/closing statement data, and prepare loan and closing documents.
• Schedule and coordinate notary signings.
• Track and follow up on all escrow transactions to ensure timely completion.
• Communicate requirements and key information to clients and stakeholders.
• Review and interpret title documents as they relate to closings, preparing necessary transaction documentation.

Skills & Competencies:

• Exceptional customer service and client relationship skills.
• Strong problem-solving and critical-thinking abilities.
• Excellent organizational skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite and related escrow/title systems.
• Clear and professional verbal and written communication.
• High attention to detail with the ability to maintain accuracy under deadlines.
• Professional demeanor with a positive, service-oriented attitude.

Education & Experience:

• Associate’s Degree preferred; High School Diploma or equivalent required.
• Minimum 2 years of experience in the title insurance or escrow industry.

Working Conditions:

• May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
• The ability to lift up to 30lbs.
• Use of computers and technology.

Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity; we are made a stronger organization and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency and using the experience from a diverse assortment of backgrounds and experiences, Canon can improve the services and value we deliver to clients, employees, and customers.

At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life. Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The pay range for this position is listed above. Base pay information is based on market location. We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans. For individuals with disabilities who would like to request an accommodation, please email hr@canonrecruiting.com