Job Description:

Short Description:

11–15 years of experience. Manages, organizes, and administers cloud-based systems analysis while designing and developing business applications using Microsoft Power Platform and Azure services, in support of a public safety 911 agency.

Complete Description:

The resource will be responsible for leading the design, development, and integration of cloud-based business applications that support the operations of a public safety 911 agency, helping lay the foundation for a growing Business Applications function within IT.

CONTRACT JOB DESCRIPTION

Responsibilities:

· Collaborates with the IT Manager to design and develop scalable, secure, cloud-based business applications that enhance public safety 911 operations.

· Manages, organizes, and administers systems analysis and application development processes to solve mission-critical business problems using Microsoft Power Platform (Power Apps, Power Automate, Dataverse, Power BI).

· Establishes priorities and schedules, oversees development work, and reviews deliverables to ensure scalability, security, compliance, and operational continuity for 911 services.

· Builds reusable application systems or templates to be leveraged in future projects that support emergency communications and public safety operations.

· Reviews feasibility studies and time/cost estimates for new or enhanced cloud solutions within the public safety domain.

· Documents systems, workflows, and best practices clearly for future use and organizational knowledge building within the public safety environment.

· Provides guidance on cloud application architecture and integration with existing platforms such as Microsoft 365, SharePoint, and Azure AD.

· Works with stakeholders, including public safety leadership and operational teams, to gather and clarify system requirements.

· Provides expertise and mentoring in cloud technologies and Power Platform best practices tailored to the needs of a 911 emergency communications agency.

· Develops standards and procedures for developing modular and reusable applications that meet public safety agency requirements.

· Participates in the development of project plans and schedules with key milestones, contingency plans, and workflow diagrams considering resource requirements and system capabilities critical to 911 operations.

· Analyzes and optimizes application performance, security, and usability with a focus on reliability for public safety communications.

· Ensures consistency and completeness across the agency’s cloud-based data and application models.

· Provides technical expertise and leadership to development teams supporting 911 systems and services.

· Maintains awareness of emerging cloud and public safety technologies and implements innovations as appropriate to enhance emergency response effectiveness.

Skills:

· 11-15 yrs. clarifying system and program intent. Required 11 Years

· 11-15 yrs. identifying problems, suggesting changes, and determining extent of application systems changes.

Required 11 Years

· Bachelor’s degree in IT or related field or equivalent experience. Required 5 Years

· Strong experience with Microsoft Power Platform. Required 5 Years

· Hands-on knowledge of Azure services and cloud architecture. Required 5 Years

· Ability to design and build modular, reusable cloud applications. Required 5 Years

· Experience independently creating cloud-based business systems. Required 5 Years

· Good communication and documentation skills. Required 5 Years

· Experience supporting public safety or 911 operations. Required 5 Years