Benefits:

Employee discounts

Opportunity for advancement

Training & development

Wellness resources

As we continue to grow, we are seeking a responsible, professional, talented, and courteous front desk/office coordinator to join our well-established practice. You are the face of the practice and your position plays a key role in maintaining great customer service, reputation, and image.

• Previous experience in a Chiropractic office is a PLUS

• Spanish speaking preferred but not required.

• Experience in Personal Injury care preferred but not required.

• Must have strong phone and computer skills.

• Previous office administrative and front desk experience is a PLUS.

• Upbeat, friendly, professional, resourceful, self-motivated, detail-oriented and highly organized.

• Must be health-oriented.

• Works well independently and as part of a team.

• Excellent communication skills; both written and verbal

• Willingness to learn and grow.

• Office management experience is a PLUS as this position is meant for an individual to grow within the company.

Responsibilities:

• ​Customer Service: Acknowledge, smile, and greet patients upon arrival and dismissal

• Respond to patient questions and or concerns.

• Answering telephones and documenting messages as needed and ensuring proper message delivery to practitioners or staff.

• Maintain correspondence with attorneys/case managers/law firms for personal injury cases - Experience is a PLUS (will train if no experience)

• Checking voicemail, email, fax, appointment inquiries, and insurance correspondence daily.

• Checking in patients and guests upon arrival for their appointment, and checking them out.

• Maintain a clean and friendly waiting area for patients and working space.

• Maintaining appointment calendar schedule.

• Explain services offered in the office.

• Receiving payments for services: cash handling, checks, or credit cards

• Manage the flow of patients through the clinic in an organized manner

• Create and maintain updated documents

• Demonstrates a professional demeanor that ensures confidentiality in all areas of work.

• Verify insurance eligibility (will train if no experience)

• Office organization and ordering office supplies and inventory.

• Chart Filing

• Some back-office skills.

• Perform other duties and responsibilities as requested by the providers for patient case management/treatment.

Job Qualifications:

• Education: Associate degree or higher in related areas of study is a PLUS

• Experience: 1-2 years of related experience; or equivalent combination of education and experience.

Hours: Part-time; may convert to Full-time.

Compensation: $16-$18/hour based on experience.

If you are interested, please respond with your CV/resume and a cover letter. ONLY SERIOUS APPLICANTS WILL BE CONSIDERED! We are looking for long-term employment with the potential of growth within the company.