JOB LEVEL
P20
EMPLOYEE ROLE
Individual Contributor

Our Company

At Adobe, we are committed to transforming the world by empowering individuals and organizations with innovative tools for creative expression and impactful content development. Adobe Managed Services enable businesses to engage effectively with their audiences and deliver high-quality, compelling content across multiple platforms-including laptops, TVs, smartphones, and tablets. By leveraging AI across our digital experience product suite, we help companies turn information into actionable insights, delivering the content users value most.

Believing that true product innovation stems from nurturing talent, we invest significantly in developing leaders at all levels within our organization. If you are motivated to make a difference and demonstrate leadership, we invite you to join our team.

The Challenge

As Adobe supports its cloud-based business, we seek experienced engineers to contribute to this strategic initiative. Ideal candidates will have proficiency in IaaS platforms, exposure administering and supporting Adobe Experience Manager, and a strong foundation in system operations. Exceptional candidates will be versed in JS | Python | Bash | Ruby solution development using AI toolkits. You will collaborate closely with Amazon | Azure | Goggle Cloud tools to drive innovative solutions that serve both our customer-facing engineering teams and our customers. In addition, CDEs develop automated solutions that optimize our operation at scale and drive down operation costs. Lastly, CDEs will assist our customer facing engineering team in supporting security and product update deployments.

What You’ll Do

• Administer and configure Adobe Experience Manager in support of customer facing engineers
• Support the administration of over 20k Linux systems to ensure their performance and security
• Leverage Amazon | Azure | GCP technologies alongside internal operational tooling to efficiently delight our AMS customers with creative solutions
• Collaborate with multiple teams that provision, customize, monitor, manage and upgrade our cloud hosted Enterprise offering to drive continuous improvements using AI to boost the efficiency and usability of our toolset
• Support on-call operations to monitor and respond to system availability alerts
• Monitor and respond to customer requests relation to the managed services platform to resolve issues specific to their organization

What you need to succeed

• Strong experience with IaaS service providers such as AWS and Azure
• Strong knowledge of RHEL systems and their administration
• Experience with Adobe Experience Manager and its administration, configuration, and runtime.
• Experience delivering automated solutions with JS | Python | Bash | Ruby
• Understanding of operations telemetry tooling such as New Relic and Icinga
• Basic understanding of Web Development and the required languages
• Strong troubleshooting skills on high consequence implementations
• Strong written and verbal communications skills
• Self-starter and relentless curiosity
• Unabashed use of AI to scale your skills
• Desire to delight and CSAT obsessive.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $67,000 -- $130,100 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California :

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.