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Technical Business Analyst

Cloud Revolution

Technical Business Analyst

National
Full Time
Paid
  • Responsibilities

    B2B TECH COMPANY SEEKING TECHNICAL BUSINESS ANALYST TO HELP INCREASE EFFICIENCY AND HELP BUILD OUT PROCESSES!

    WHAT WE DO

    AT CLOUD REVOLUTION, our focus is inspired by our clients' complex communication challenges. We're advocates, champions, experts, and kindred spirits in the cloud platforms in which they architect their futures. We provide the expertise to streamline and accelerate our clients' reality of a robust cloud ecosystem, including advanced capabilities and specializations. And we're FastTrack-ready.

    From its inception, Cloud Revolution has focused on this opportunity and gathered talent to offer these deep and unique Teams-centric capabilities to the market. And we've never looked back.

    THE OPPORTUNITY The Technical Business Analyst will be responsible for solving client's business problems, cutting costs, and increasing productivity using the Office 365 and Azure suite of cloud products.  This position will be the trusted Cloud Revolution customer interface and work closely with our development and consulting teams in delivering success engagements.

    WHAT YOU WILL DO

    • Collaborate with business and IT leaders and champions to understand organizational and operational challenges and translate those needs into technical requirements.
    • Evaluate current system efficiency and functionality by liaising with internal departments and end users.
    • Create processes and methodologies from scratch, utilizing tools such as spreadsheets, diagrams and process maps.
    • Document use cases, user stories, requirements, acceptance criteria, priorities, and goals.
    • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
    • Assist in the configuration and build of low-code solutions, perform testing and troubleshooting of new processes and applications.
    • Prepare and conduct training, where appropriate
    • Manage the relationship with the client and all stakeholders
    • Meet budgetary objectives and adjust project constraints based on financial analysis
    • Maintain a flexible, growth-oriented mindset toward learning new Microsoft technologies to best meet client business objectives.
    • Strong affinity for building flexible, low-maintenance automation solutions using the Microsoft product suite
    • Provide strong, clear communication between client teams and internal engineering, development, and project management stakeholders.

    WHAT YOU WILL BRING TO OUR ORGANIZATION

    • Passion for Office 365 technologies and solutions, particularly Microsoft Teams
    • 8+ years of business analysis experience
    • 5+ years of experience with the Office 365 platform
    • 4+ years of experience in a professional services environment
    • One of the following certifications required: PMP, Six Sigma Green Belt or higher (ASQ), CBAP, ACM
    • Strong track record of delivering complex solutions with lots of cross team dependencies
    • Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence
    • Strong technical aptitude, organization, analytical, and project management skills
    • Experience working and communicating with Executive level management
    • Excellent English written and oral communications skills that are audience appropriate with appropriate style and delivery to influence audience
    • Strong sense of accountability and ownership; understand your role and accept individual responsibility for seeing a task through to its completion (end-to-end), understand when and how to escalate, take appropriate risk (avoid unnecessary risk) and understand impact of decisions
    • Six Sigma, CSM, IIBA, or ITIL certifications (or equivalent experience)
    • MCSE or equivalent certification
    • Proficiency with the PowerApps suite and Microsoft Teams
    • Data analysis and BI skills
    • Expert in the Microsoft Office suite of applications, including Visio

    THE SUCCESSFUL CANDIDATE:

    • Ability and willingness to adapt to change and work in a fast-paced environment

    WHAT OUR ORGANIZATION IS PROVIDING

    • Expected annual salary range of $75,000 - $125,000
    • Medical, Dental, and Vision insurance
    • 401(k)
    • Unlimited Paid Time Off
    • 48 hours of sick time off annually.
    • 10+ paid holidays.

    Cloud Revolution provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, veteran status, or other legally protected characteristics. In addition to federal law requirements, Cloud Revolution complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Cloud Revolution will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.

    Cloud Revolution expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cloud Revolution employees to perform their job duties may result in discipline up to and including discharge.