Job Description
Artificial Intelligence (AI) is transforming the world in almost every industry. Everyone knows only high-quality annotated training data can produce the most accurate machine learning solutions. However, creating training data with high-quality in a scalable way is very challenging, and very few companies can do it. Even less can do it well, which is why businesses across all industries trust CloudFactory a leader in deploying managed cloud labor services to get the job done.
CloudFactory, a global leader in combining people and technology to provide workforce solutions for machine learning and business process optimization provides a tech-forward, professionally managed workforce solution with all the benefits of a trained internal team. Our teams are agile, scale fast, and process data with high accuracy on virtually any platform. CloudFactory is on a mission to change how work gets done. We're using technology to make it super easy and affordable for startups, high growth, and enterprise-level companies to automate and outsource routine back-office core data work and training datasets for machine learning. Our professionally managed and trained teams work with high accuracy using virtually any tool. We process millions of tasks a day for innovators including Microsoft, GoSpotCheck, Hummingbird Technologies, Ibotta and Luminar. We exist to deliver on our mission to create meaningful work for one million talented people in developing nations, so we can earn, learn, and serve our way to become leaders worth following.
As our Solution Consultant, you will serve as an integral part of our global team with operations in the UK, Nepal, and Kenya. Youll do the important work of supporting our sales and client success teams to win new business within the new logo and existing client accounts. You will work cross-functionally to translate client requirements into a complete solution proposal that accounts for all of the people, process, and technology elements necessary to successfully onboard and scale the new business relationship. Youll join in on customer-facing meetings, collaborate with internal stakeholders, and drive the development of client solutions with technical, process, and professional service expertise.
The right person for this role thrives while wearing multiple hats, is able to think creatively and technically while communicating the business value to stakeholders. This is a high impact role where prioritization and putting the team before self are keys to success. Youll be rewarded with competitive compensation, recognition, personal development opportunities, excellent benefits, and the satisfaction of playing a direct role in creating meaningful work for talented people in developing countries.
This position is based on West Coast with the flexibility to work remotely (work from home).
KEY RESPONSIBILITIES:
REQUIREMENTS
Minimum of 5 years relevant experience in solutions consulting or sales engineering role
Experience with AI technology landscape and product development processes and tools
Knowledge of IT solution configurations that enable AI development and the ability to assess and recommend appropriate technical solution configurations
Ability to appropriately assess and recommend a blend of professional services, business processes, and technical expertise into a single comprehensive solution with timelines
Strong critical thinking skills with the ability to assess alternative approaches and risks/rewards
Demonstrated project management and leadership skills
Excellent communication skills appropriate to the audience (technical, business, internal, etc)
Excellent software collaboration & presentation skills (Google Drive and other web-based tools)
Exceptional attention to detail and aptitude for high levels of accuracy and precision
Demonstrated high standards of integrity and professionally managing confidential information
Bachelor's degree with a minimum GPA of 3.0 (MBA is a plus)
A high EQ (emotional intelligence) and CQ (cultural intelligence)
International work/life experience and passion preferred
Ability to travel up to 25% of the time (mostly within the U.S.)
HIGHLY DESIRED EXPERIENCE:
BENEFITS
Join us, and change the world for the better. If you are skilled and humble, with a commitment to lifelong learning, and youre curious about the world and its people, you could be a good fit at CloudFactory. We welcome the unique contributions you can bring to help us build a diverse, inclusive workplace because we connect, learn, and grow stronger from our differences. We want you to bring your whole, authentic self to work. We look forward to hearing from you!
Still unsure? Read 5 Reasons You Should Work at CloudFactory.