Job Description

The Server is responsible for taking the guest’s food and beverage orders, interacting one on one with the guests, providing excellent customer service and ensuring guest satisfaction. This is a fast-paced position with constant guest interaction. This person must be highly motivated, energetic and possess great communication skills.

Job responsibilities include; although are not limited to:

• Operate within Forbes 5 star standards on a daily basis.
• Must be extremely knowledgeable on all food and drink items served in outlet.
• Must have bar experience, and be able to make basic cocktails throughout service.
• Display a congenial appearance and is well groomed at all times.
• Take orders and answer questions or make recommendations for menu listed products.
• Clear, clean, reset and maintain restaurant tables during shift.
• Assist other Servers to give the best possible service as specified in Restaurant Standards of Service Manual.
• Understands the processes of delivery and removal of all product and equipment.
• Handle all guest checks according to Hotel policy.
• Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks.
• Completion of side work as assigned by Manager.
• Assist guests in a friendly, professional and polite manner.
• Follow directions from Manager at all times.
• Maintain proper uniform, ID badge and nametag at all times.
• Other job related duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prior serving experience with a minimum of 2 years in a similar restaurant environment.
• Must be comfortable with both serving tables as well as making cocktails, and pouring beer/wine.
• Food Handlers Card required.
• High School graduate
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written
• Must possess basic math skills and the ability to use a calculator.
• Must possess basic computer skills.
• Ability to solve problems and make rational decisions.
• Knowledge of Restaurant operations, its services, and facilities.
• Must have superior guest service abilities as well as a complete understanding of California serving guidelines.
• Must be able to correctly ID guests when ordering alcohol.

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS