Coastview Veterinary Hospital is looking for a part-time Client Care Representative to join our team!

About Our Hospital: Coastview Veterinary Hospital is located in San Diego, CA. We are just 10 minutes away from Mission Bay! Our hospital is the first animal hospital in California to achieve fear-free practice-level certification! We offer preventative and urgent care services.

Our Values and Mission: At Coastview Veterinary Hospital our mission is to provide exceptional, compassionate, low stress, and convenient care to our patients as well as clear and honest communication to their owners. A key component to this mission is educating our clients in order to work together to keep our patients healthy and prevent disease. It is from our passion for animals, dedication to our profession, and respect of the human - animal bond that we choose to spend our lives taking care of our four legged friends. We are seeking a part-time Client Care Representative who shares our energy, drive and ambition and who will meaningfully contribute to our growth and success.

Position Overview: As a Client Care Representative, you will play an important role in the day-to-day operations with Coastview Veterinary Hospital. By adding value to an efficient organization dedicated to quality care and extraordinary service, you will perform a variety of clerical and customer service work in providing support to the hospital. We are looking for a friendly, team-oriented person, with excellent customer service skills!

Duties and Responsibilities:

• Greet clients in a friendly, professional, and efficient manner
• Answer multi-line phone system and direct calls accordingly
• Schedule and confirm appointments
• Check patients in the hospital according to schedule and prepare patient files
• Record and obtain medical records
• Keep lobby and reception areas organized and neat
• Obtain deposits and other payments from clients
• Process credit applications
• Use email system
• Must be able to lift and/or move up to 25 pounds

Qualifications and Skills:

• High School Diploma/GED
• Must have veterinary experience
• Able to multi-task
• Basic mathematical skills
• Verbal and written communication skills
• Attentive
• Organizational skills

Available Schedule: Part-time position, we offer 10 hour shifts

• We are open: M-F from 8am-6pm
• Saturday’s from 8am-6pm
• Closed Sunday’s

Benefits We Offer:

• Competitive compensation commensurate with experience ($17.00 - $20.00 per hour)
• 401k
• Paid time off
• Continuing education opportunities
• Professional development support
• Mental health assistance
• Employee discounts on veterinary services
• Scrub allowance
• Positive and supportive work environment!

Apply today! We look forward to hearing from you!

Coastview Veterinary Hospital is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.

Job Reference ID: CPP-0000156