JOB DESCRIPTION:                             

At Help at Home, formerly Coastal Home Care, the role of Branch Manager is comparable to being the CEO of your location, in that the position both allows and requires that you make a lot of decisions every day. If you are seeking a routine job, this is not the role for you. Overseeing a home care agency demands time and attention to problem solving. Working for Help at Home, formerly Coastal Home Care means that you are given the authority to make decisions, but with some guidance from the Executive Director. The Company expects the Branch Manager to tackle the tough problems that will absolutely include employee issues, complaints, a high bar of expectation to document all actions responsibly, and some pressure to keep referrals coming from existing clients and community sources. You also will find a company that respects its employees, rewards outcomes, and shuns workplace drama.

JOB SUMMARY:  

The Branch Manager is responsible for the overall operations of a branch home care office including marketing and creating a positive reputation in the community. Expected outcomes include meeting financial targets, leading staff, ensuring compliance with State and Federal rules and regulations and standards of service. The position requires a person who enjoys making decisions and being given the authority to lead. The program requires an individual who is committed to learning the complex rules of licensing and the programs that fund the services.

QUALIFICATIONS:  

• Minimum 3-years of experience in managing systems, processes, and people.
• Satisfactory written and verbal communication skills.
• Excellent problem-solving skills and the desire to use them.
• Desire and ability to expand and build business and business relationships.
• Emotional and mental maturity for the establishment and maintenance of good working relationships with client, client’s family, caregiver and administrative staff.

COASTAL HOME CARE IS A HELP AT HOME COMPANY.  Help At Home’s mission is to be the leading national provider of high quality, person-centered care and support to the elderly and people with disabilities in their homes and community-based settings. Core to services are highly trained, compassionate and dependable caregivers supported by our local teams with the resources and expertise to deliver unsurpassed care. Our goal is to enable the highest level of personal independence and meaningful lives for our clients.

Required Skills Required Experience