Coconut Point Ford is seeking ONE qualified, energetic individual's to round out
our Business Development Team. Candidate must possess effective communication skills
have a strong customer service and/or sales background and excellent organizational skills. Position includes
lead management, inbound and outbound calls and appointment booking and confirmation. Previous experience in a call center and/or automotive
franchise is beneficial but not required. Strong communication skills (phone and email) and computer and organizational skills are required.
What We Offer
Industry leasing Compensation Package
Good work scheduleGreat work environment
Responsibilities:
Address customer inquiries on automobiles and automobile products
Use Customer Relationship Management software (CRM) to develop and maintain relationships with new and existing clients
Use all available communication channels to book sales and service appointments
Maintain professional appearance and representation of the organization
Respond quickly to internet, phone and text inquiries using email, scripts and templates