Job Description

RESPONSIBILITIES

• Review content and ensure that community guidelines are met while upholding a high standard of
• accuracy and quality
• Participate in regular debriefings and meetings to discuss edge cases and updated guidelines
• Meet/exceed set performance indicators defined by the client
• Submit edge cases and complex topics for discussion
• Comply with corporate confidentiality policies
• Participate in ongoing training programs for continued development in the role
• Provide recommendations for and remain up to date on workflow process changes, updated
• guidelines, and any other changes
• Willingness to take on other responsibilities, as needed

QUALIFICATIONS

• Adept at social media language and slang
• Advance familiarity with current and developing social media trends and other popular culture
• references, particularly in the U.S. scene
• High levels of social and cultural awareness
• Strong emotional intelligence
• Highly detail oriented
• Ability to make quick, educated decisions
• Comfortability reviewing overly sensitive and potentially harmful content, i.e. pornography and hateful content
• Flexibility to meet changing deadlines and client requirements
• Access to a computer
• Dedicated and private home workspace
• Reliable home internet
• At least four years tertiary education (college) in any field

PREFERRED

• 1-2 years’ experience in data labeling or content moderation
• Active social media presence
• Proven oral and written communication skills