Are you a passionate writer looking to drive high-impact projects for one of the largest fastest growing coding franchises in the nation? Do you enjoy organizing and creating both internal and external written materials and can explain complex information and concepts in a clear, concise, and in a compelling manner? This position serves as the head of all documentation at Code Ninjas, ensuring continuity across all franchisee-facing technology instructions, support information, training, and curriculum documents. You will work with SMEs on the Home Office team to ensure all documents accurately reflect the program, product, or process.

Duties and responsibilities

Organize and write clear and logical supporting documents for programs, products, and processes in a concise manner

Create content for franchisee-facing technology instructions, support documents, and training materials

Revises or updates documents as new issues or concepts arise

Serves as final approval for all documents before publication in Official Docs and distribution to franchisees

Curate all documents and written materials for internal and external use

Maintain a comprehensive library of all executed documents

Manage and support all content housed in SharePoint: Official Docs, Code Ninjas University by Absorb LMS, and Zendesk knowledge base.

Provide copy editing assistance across all Code Ninjas departments

Qualifications

Bachelor’s degree in Journalism, English, or Communications

Experience with computer science or web design

Excellent written and verbal communication skills

Self-motivated with strong organizational skills

Ability to understand and explain complex concepts clearly and concisely

Ability to write for a variety of audiences and needs (technical, instructional, persuasive, conversational)

Attention to detail and well organized

Proficient in Microsoft Office Suite

Experience with eLearning authoring software and knowledge of Learning Management Systems

3+ years of experience writing/editing in a corporate setting preferred

Sample/portfolio work required.

Benefits:

Medical, Dental, vision

401(k) and match

Unlimited PTO

Flex schedule. 3 days/week in Pearland and 2 days remote.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Code Ninjas Corporate.