Program Manager, ESG and Decarbonization in Real Estate
Job Description
Role Description
Program Managers are team members who are ultimately responsible for the overall client relationship and health of ESG and decarbonization programs serving the real estate industry. Program Managers coordinate with various team members and subject matter experts to manage large programs that span various scopes across the company. S/he has substantial experience in some or all of the project types that CodeGreen manages for our clients. S/he establishes the overall trajectory of a program and works with the internal team of experts to deliver exceptional service and quality to clients. S/he can autonomously scope new services, manage client expectations, and is the primary problem-solver on complex programs. S/he is responsible for building strong connections with the client organization, anticipating how market trends will impact the client’s business and innovating on the client’s holistic program.
The Program Manager adds long-term value to CodeGreen and furthers the company’s industry presence. S/he also has some administrative responsibilities, such as oversight of project/program health, targets for growing programs and embedding CodeGreen into client organizations.
Project Responsibilities
· Program Management lead on key projects as determined by Director and Management team
· Work with internal subject matter experts, project management team, and support staff to ensure projects are delivered on time and within budget
· Conduct work/analysis and ensure high-quality deliverables in a timely manner
· Manage internal team(s) and external client expectations
· Ensure accurate and timely billing of projects
· Ultimate responsibility for process, quality, and delivery of contracted scope and deliverables on programs
· Ensure all client communications and deliverables to clients meets CodeGreen’s standards, are high-quality and meet/exceed expectations
· Responsible for ensuring that CG stay at the forefront of industry trends in order to maintain the capability to provide best in class customer service
· Anticipate industry trends in area of expertise to effectively work with program team and product development to innovate and provide industry-leading services
· Responsible for developing, negotiating, and signing proposals/RFPs and contracts
Administrative and Business Responsibilities
· Understand real estate market trends to help guide future development of CodeGreen services
· Contribute to development of new business and fostering new and existing client relations for all CodeGreen’s services
· Support Director(s) in forecasting and identify staffing needs, actively support hiring process and contribute to the employee review process
· Responsible for development of new company-wide service offerings as identified by Director and/or Management team
· Client relationship responsibilities as assigned by Director and/or company leadership
Requisite Experience
· 8+ years of sustainability, engineering or similar project, program, and client management experience required
· Understanding of ESG reporting and/or decarbonization, energy management in real estate strongly preferred
· Real estate industry expertise strongly preferred
· Excellent client management skills and understanding of project health analytics
· PMP, CEM, LEED AP, WELL AP, or other similar accreditations preferred
· Superb organization and time-management skills
· Excellent communication skills, both verbal and written, required
Company Description
CodeGreen works with real estate owners, investors and organizations to develop and achieve sustainability and energy management goals. We work with over 650 million square feet of real estate across the country and are national leaders in energy and sustainability consulting to real estate. From company-wide strategies to system-specific engineering we provide hands-on, data-driven solutions designed to help our clients to save energy, enhance sustainability and improve the bottom line. CodeGreen provides a terrific, mission-driven culture, collaborative workplace, highly educated and innovative team, and tons of fun while we serve our clients and our mission.