Job Description
We are seeking a Solutions Engineer who is passionate about combining deep technical knowledge with client facing experience to help our customers to #GoBeyondResumes! You will partner closely with our Account Executives and our Customer Success Managers to serve as the key technical Point of Contact throughout the lifecycle of our customers. You will deliver a prescriptive approach to identifying and prioritizing across multiple customer accounts in creating the right solution to bring effective technical assessment and contents, and creating a long-term relationship with key accounts serving as the trusted technical advisor. (Company is US-based, open to Global applicants)
RESPONSIBILITIES include, but are not limited to:
- Discover and analyze individual customer goals and challenges and map those back into the CodeSignal platform and content portfolio.
- Design innovative solutions to address technical assessment challenges and build those solutions and/or contents on the CodeSignal platform. Present customized story-driven demonstrations aligned with key business value and solution differentiation.
- Present and communicate CodeSignal's offering to various level of audiences from recruiting leads to people analytics to engineering leaderships through presentations, white-boarding, and tailored demonstrations.
- Build and maintain relationships with cross-functional teams - sales, customer success, product, and engineering team to jointly delight our customers.
- Become technical product experts and scale our support ecosystem with processes and tools; using data analytical skills to inform the overall health of our customers.
- Represent the technical voice of the customers to help prioritize and shape the product and ability to successfully balance multiple projects in a fast-paced environment.