About Codeverse

Codeverse is the world's first fully interactive coding school and educational tech platform built for kids. Our mission? To teach a billion kids to code! 

Our fully interactive studio is packed with cutting-edge technology ranging from 3D printers to concert lights and speakers. The studio offers after-school and weekend classes as well as weeklong  Spring, Summer, and Winter camps, Day-Off camps, Kids Night Out, and more! 

We've built engaging curriculum and intuitive tools (including a super cool, real programming language called KidScript) to make learning to code approachable, fun, and rewarding. Coding is much more than computer programming or computer science. We define Coding as a broader framework for thinking, collaborating, and creating. 

What You'll Do 

We're looking to hire the absolute best kind of people to join our team and connect with our customers. We want to ensure that anyone who interacts with Codeverse has an extremely positive experience whether they are a first-time customer or someone who has been coming for months. 

Reporting to Mission Control Manager, you will support all studio locations as you interact with customers, answer questions, and address concerns, helping to bring the dream of Codeverse to life for hundreds of kids and parents who enter our studios each week. 

Specifically, you will:

• Anticipate and uncover customers' needs and communicate Codeverse's ability to address those needs
• Be a customer experience pro who will assist customers in all capacities and goes the extra mile to figure out what makes customers tick
• Be a Codeverse ambassador who believes in our mission and is always striving to bring more families into the Codeverse community
• Learn from the best by working very closely with a team of seasoned entrepreneurs 
• Keep the studio running smoothly by supporting the studio manager teams in handling all inbound customer inquiries

What We're Looking For 

The ideal candidate for this job is:

• Extremely passionate about our brand, mission, and product
• Comfortable working with kids and parents
• An excellent communicator
• Be tech savvy and able to pick up on new systems and processes seamlessly
• Be extremely detailed oriented and a diligent note taker on each interaction
• Loves technology
• Ready and willing to learn new skills quickly
• Never gets tired of getting to know new people
• Available during evenings and weekends
• Most importantly, we're looking for someone who is a great cultural fit for the team we're building. We take our work seriously, but not ourselves.

Additional Requirements

• Be a US citizen, hold a US Resident Alien card, or possess a valid US work permit
• Passing a background check and routine drug tests