Coffee Shop Assistant Manager-in-Training

TREMONT COFFEE COMPANY

Coffee Shop Assistant Manager-in-Training

Canton, OH
Full Time
Paid
  • Responsibilities

    We’re looking for an enthusiastic, motivated leader who is ready to grow into a management role in a fast-paced, community-focused coffee shop. This Manager-in-Training position is ideal for someone with café or retail experience who wants to develop strong leadership, operations, and business management skills while working hands-on with a supportive team.

    Position Overview

    The Coffee Shop Manager in Training will work closely with the Store Manager and leadership team to learn all aspects of daily café operations. This role combines customer service excellence, team leadership development, inventory management, and business performance training. The goal is to prepare you to step confidently into an Assistant Manager or Store Manager role.

    Key Responsibilities

    Deliver exceptional customer service and model hospitality standards

    Lead shifts and support baristas during peak hours

    Learn and execute opening and closing procedures

    Assist with staff scheduling and shift coverage coordination

    Support hiring, onboarding, and ongoing team training

    Monitor inventory levels and assist with ordering supplies

    Ensure food safety, cleanliness, and health compliance standards

    Help track daily sales, labor costs, and key performance metrics

    Address customer concerns professionally and efficiently

    Contribute to marketing initiatives and community engagement efforts

    Training & Development

    Hands-on leadership coaching from experienced managers

    Training in labor management, cost control, and financial reporting

    Barista skill mastery and beverage quality control standards

    Conflict resolution and team communication strategies

    Inventory systems and vendor management training

    Performance management and employee development fundamentals

    Qualifications

    1–3 years of experience in coffee, food service, retail, or hospitality

    Previous leadership or shift lead experience preferred

    Strong communication and interpersonal skills

    Ability to work flexible hours, including weekends and holidays

    Proven ability to multitask in a fast-paced environment

    Passion for coffee and community engagement

    Basic understanding of POS systems and cash handling

    What We’re Looking For

    A positive, growth-oriented mindset

    Strong sense of accountability and ownership

    Ability to motivate and inspire a team

    Detail-oriented with strong organizational skills

    Commitment to delivering consistent quality and service

    Compensation & Benefits

    Competitive hourly pay with growth potential

    Performance-based advancement opportunities

    Employee discounts

    Leadership development and career advancement path

    Supportive and collaborative team culture

    How to Apply

    Please email your resume and a brief cover letter to Hiring@tremontcoffee.com explaining why you’re interested in growing into a coffee shop management role. We’re excited to meet candidates who are ready to lead, learn, and create an outstanding café experience for our customers.

    This is more than a job — it’s a pathway to leadership in a thriving coffee culture environment.