Benefits:

401(k)

Training & development

Wellness resources

We’re looking for a seasoned coffee shop pro who’s ready to lead from the floor. As a Lead Coffee Shop Associate, you set the pace, the standards, and the vibe during each shift. You’re confident in bar, great with people, and the person others naturally look to when things get busy.

This is a hands-on role for someone who loves coffee, takes ownership of the guest experience, and knows how to support a team in real time.

What You’ll Do Lead the Shift  Act as the point person during assigned shifts  Support daily flow, staffing, and service execution  Coach team members on drinks, speed, and service standards  Help onboard and train new associates  Step in to solve problems and keep the energy steady Deliver Great Coffee  Prepare espresso-based drinks, brewed coffee, teas, and specialty beverages  Maintain consistency, quality, and presentation—especially during rushes  Keep equipment clean, calibrated, and respected Own the Guest Experience  Provide warm, confident, and genuine customer service  Build relationships with regulars  Handle guest concerns with professionalism and ease Keep Operations Tight  Open and close the shop as scheduled  Handle POS transactions and cash responsibly  Maintain cleanliness, food safety, and organization standards  Monitor inventory levels, waste, and product quality  Communicate issues or needs to management

What We’re Looking For

 2–3+ years of coffee shop or barista experience  Previous shift lead experience or strong on-floor leadership skills  Deep understanding of espresso and café workflow  Reliable, detail-oriented, and calm under pressure  Team-first mindset with a positive attitude

Why This Role Matters  You help shape the daily experience for guests and staff  You set the standard for quality, speed, and hospitality  You’re a leader without being stuck behind a desk