Job Description
To provide adult education instruction, supervise/support volunteer tutors and to assist Educational Services Director in managing the Department of Postsecondary Education Program ensuring that services comply with accepted standards and federal/state requirements
MISSION CONTRIBUTION:
To meet the mission of the agency by providing services for people seeking education, workforce training and/or career advancement opportunities.
FUNCTION:
To provide adult education instruction and supportive services in basic literacy, academic tutoring and/or GED preparation.
ESSENTIAL FUNCTIONS: (must be able to perform these functions, with or without a reasonable accommodation).
- Provides world class customer service including effective communication with internal and external customers.
- Performs intake and informs prospective students of all Goodwill services.
- Conducts assessments of students basic skills to determine the most appropriate plan of instruction
- Develops with student academic and career goals to be included on the plan of instruction, outlining the necessary steps for successful completion.
- Conducts pre/post tests to measure students progress in alignment with Alabama Adult Education State Assessment Policy.
- Provides small group academic remediation for adults with varied skill levels, from basic literacy to GED preparation.
- Instructs, guides, and assists students in preparing to pass all 4 GED modules, effectively utilizing GEDReady practice test results, and the GED Test registration process.
- Administers ACT WorkKeys NCRC Assessments to appropriately leveled participants in adherence of the Alabama Community College Systems state goals.
- Meets with participants individually at regular intervals to review academic progress, make adjustments to POIs, and document college/career activity/progress.
- Maintains participant files keeping them up-to-date and adhering to confidentiality standards.
- Inputs demographic data and necessary participant updates in Goodwill database in a timely manner.
- Enters weekly participant attendance into the AAESAP database, and informs data entry specialist of any changes in student class schedule, location, or enrollment status.
- Reports student progress through required reports and departmental records and through on-going communication with supervisor.
- Assists the Director of Educational Services in the training and recruitment of volunteer tutors, as necessary.
- Develops and maintains instructional and reinforcement materials for students and tutors.
- Stays current on adult education, workforce development, special population issues and best practices by participating in on-going training and professional development activities including seminars, conferences, in-house training and through personal research.
- Stays informed of community, agency, and program information through inter-office communications, and attendance at staff meetings.
- Participates in a variety of community awareness and fundraising activities which promote the program, agency and/or the funding source under the direction of supervisor.
- Acts as a positive role model for students in all aspects of professional performance.
- Observes all safety procedures and personnel policies.
- Regular attendance, as outlined in Goodwills policy, is required.
- Other duties as assigned.
SKILLS, KNOWLEDGE AND ABILITIES: (these are required to enable job holder to perform the essential functions of the job).
- Must be able to interact cordially and productively with a variety of people.
- Must be able to market Goodwill and explain the mission to the general public.
- Ability to use general office equipment including computer keyboard by touch.
- Must possess good organizational and time management skills.
- Must be able to keep information confidential.
- Must be able to read, write and communicate clearly in English.
- Must be able to maintain an effective working relationship with, and among employees and students.
- Must be able to take initiative and make decisions with little supervision.
- Must be able to work a flexible schedule, including some evenings and weekends.
- Ability to function in a hectic work environment with occasional periods of high stress.
- Must be able to take initiative, make decisions and work well with little supervision.
- Must be dependable and reliable, following class schedule with few or no schedule adjustments.
- Must have access to reliable transportation in order to work at various work locations, including some disadvantaged areas of our territory.
- Must obtain and retain First Aid/CPR/AED certification and respond to and manage a first aid, choking or sudden cardiac arrest emergency at the worksite according to Goodwill Safety Policies & Procedures.
- Must have a valid drivers license for at least 3 years, liability automobile insurance and be insurable through the agencys insurance carrier.
- Must be at least 21 years of age.
- Must pass a drug screen, including random drug testing as required by the Drug Free Workplace policy.
EXPERIENCE AND EDUCATION REQUIREMENTS:
- Bachelors degree in education or content related field (History, Math, English, Science) required with two years of secondary or adult education teaching/training experience preferred.
- Proficiency in Microsoft Office, including Word, Excel and Outlook.
- Experience working with people with barriers to obtaining and maintaining employment preferred
- Proficiency in English, grammar, spelling and math
PHYSICAL REQUIREMENTS:
- Must be able to sit for prolonged periods of time.
- Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard.
CRITICAL PERFORMANCE FACTORS:
- Customer Service and Image
- Student retention and expansion of services
- EFL or Grade level gains
- GED attainment rate
- Other performance measures specified by funders
- Positive relationship with referral sources, community partners and/or funders
- Knowledge of education and/or special population attributes
- Accuracy of data entry, file maintenance and reporting
WORKING CONDITIONS/HAZARDS:
Adequately lighted and ventilated building. Regular travel between program locations and occasional travel throughout local area.
EQUAL OPPORTUNITY EMPLOYMENT/ VETERANS/DISABLED