A top Luxury Real Estate Agent with Coldwell Banker is in search of a talented Operations Manager. Are you a seasoned Strategy and Operations Manager with the unique ability to guide teams to their peak performance? Do you thrive in fast-paced, diverse environments where no two days are the same? Are you a strategic thinker with a keen eye for detail, outstanding people management skills, and a passion for operational efficiency? If you answered “yes” then read on, because we’ve been searching for someone like you. This person relishes the opportunity to build, implement, and manage multiple systems. He/she is deeply committed to completing tasks the right way with a high degree of quality. This individual may exhibit drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability. So… Are you ready for this challenge? Are you ready for the possibility of immense career growth with a team of excellence? If you’ve answered yes to these questions, we need to talk! We have an extensive interview process involving multiple steps to ensure we connect with the right person, so time is of the essence. Compensation • Salary: $80,000 - $100,000 • Bonus Potentials • Paid Time Off (PTO) • Employer-Sponsored Benefits - Medical/Dental • 401K Matching • Rapid Growth Potential • Company laptop provided Responsibilities: • The Operations Manager builds, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing. • Engage in warm check-in calls with clients to inquire about their needs and provide exceptional service. • Foster strong client relationships through personalized interactions, whether in person or over the phone. • Assist in scheduling appointments from our database and earn a share of profits for deals generated. • Manage and optimize our platforms, such as Follow up Boss and Trello, and contribute to process improvements. • Exhibit a proactive attitude towards learning and continuous improvement. • Contribute to the development of new business strategies and tracking methods. • Help organize our annual calendar of events. • Stay informed about industry trends and competitors to identify opportunities for market domination. • Provide recommendations based on market statistics and data analysis. • Demonstrate creativity by generating innovative ideas and taking proactive steps. • Maintain daily communication to keep priorities on track and ensure success. • Effectively manage independent contractors to support the core selling activities. • Coordinate with various vendors, including social media, photographers, inspectors, appraisers, and escrow agents. • Efficiently manage schedules and appointments. • Address Coldwell Banker-related needs and issues. • Review subscription programs and offer suggestions for optimization. • Identify opportunities for improved systems and processes, and implement necessary changes. • Approach challenges with transparency, providing solutions when presenting issues or concerns. • Efficiently oversee schedules, lead teams, and orchestrate projects to ensure they are completed successfully and on time • Maintain team organization to optimize productivity and collaboration. • Demonstrate self-direction and self-motivation in daily tasks and projects. Qualifications: • Adhere to a Monday-Friday 9:00-5:00 in-office work schedule • Incredibly service-oriented attitude • An eye for design and marketing • Very strong written and verbal communication skills used to keep all stakeholders informed at all times. • Exceptional organizational and project management abilities • Learning-based, actively and independently seeking out answers when necessary. • Strong work ethic and timely with very flexible work hours. • Ability to focus and complete tasks in a fast-moving environment • Attention to detail and accuracy • Confidence in dealing with customers and colleagues • Ability to remain calm under pressure • Proven ability to succeed • Leadership and consensus-building skills • Comfortability handling strong personalities • A strong drive and deep desire to succeed and grow into greater positions of responsibility, benefits, and pay • Strong verbal communication • Administrative experience in an office setting Compensation: $80,000 - $100,000

• The Operations Manager builds, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing. • Engage in warm check-in calls with clients to inquire about their needs and provide exceptional service. • Foster strong client relationships through personalized interactions, whether in person or over the phone. • Assist in scheduling appointments from our database and earn a share of profits for deals generated. • Manage and optimize our platforms, such as Follow up Boss and Trello, and contribute to process improvements. • Exhibit a proactive attitude towards learning and continuous improvement. • Contribute to the development of new business strategies and tracking methods. • Help organize our annual calendar of events. • Stay informed about industry trends and competitors to identify opportunities for market domination. • Provide recommendations based on market statistics and data analysis. • Demonstrate creativity by generating innovative ideas and taking proactive steps. • Maintain daily communication to keep priorities on track and ensure success. • Effectively manage independent contractors to support the core selling activities. • Coordinate with various vendors, including social media, photographers, inspectors, appraisers, and escrow agents. • Efficiently manage schedules and appointments. • Address Coldwell Banker-related needs and issues. • Review subscription programs and offer suggestions for optimization. • Identify opportunities for improved systems and processes, and implement necessary changes. • Approach challenges with transparency, providing solutions when presenting issues or concerns. • Efficiently oversee schedules, lead teams, and orchestrate projects to ensure they are completed successfully and on time • Maintain team organization to optimize productivity and collaboration. • Demonstrate self-direction and self-motivation in daily tasks and projects.