Job Description

We are seeking a friendly and customer-focused Front Desk Associate to join our team! As a Front Desk Associate, you will be the face of our company and the first point of contact for our valued customers. Your primary responsibility will be to provide excellent customer service and ensure smooth operations at the reception desk.

Salary : $22-25 per hour

Responsibilities

• Welcome and greet customers in a friendly and professional manner
• Answer incoming calls and direct them to the appropriate department
• Provide information and answer inquiries about our products and services
• Assist customers with check-in and check-out processes
• Handle customer complaints or concerns with empathy and professionalism
• Maintain a clean and organized front desk area
• Perform various administrative tasks such as data entry and filing

Qualifications

• Previous customer service experience is preferred
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficient in using computer applications such as MS Office
• Ability to stay calm under pressure and handle difficult situations with tact
• Ability to work a flexible schedule, including evenings and weekends

Additional Information

• That is not a remote job,