Job Description

TO APPLY - 

Share your resume at PARVEZ.ALAM@COLLABERA.COM

POSITION DETAILS:

INDUSTRY -     Banking and Financial

TITLE -             Onboarding Specialist / Process Design Analyst

LOCATION -      Charlotte, NC 28255

DESCRIPTION:

The Process Design Analyst consultant will support the end-to-end access, provisioning, and equipment ordering onboarding process for new hires participating in Academy programs across multiple lines of business.

• Analyst will actively participate in strategic development initiatives related to New Hire onboarding across multiple organizations.
• The consultant will be responsible for owning the ticket submissions for new to role system access and equipment, system access challenge analysis, and resolution of system issues.
• Process Design Analyst consultant will work with multiple lines of business at any given time, as well as manage multiple projects and priorities at the same time.
• The analyst will apply strategic thinking, tactical planning and project management skills along with the ability to complete analysis and prioritize multiple projects without direct management.
• The consultant will build and maintain partnership across Talent Acquisition, Academy and Line of business partners to deliver a product that enables a smooth and streamlined onboarding process.

RESPONSIBILITIES WILL INCLUDE BUT ARE NOT LIMITED TO:

• Complex problem solving and escalation management
• Continuous focus on innovation and automation of enterprise participant tracking
• Process Design, Execution and Program Management for new to role, in-role development, mastery, and upskill programs
• Design and maintenance of program resources/tools
• Monitors and provides routine analysis on overall program health
• Acts as liaison across line of business for program tactics
• Partners across Lines of Business supported by The Academy to drive development priorities and programs

TOP 3 SKILLSETS:

• Intermediate to advanced MS Office skills (excel pivot tables, advanced formulas, PowerPoint presentations)
• Attention to detail – high level of security, accuracy, and efficiency
• Strong written and verbal communications – communicate to across business lines and report findings

onboarding ,New Hire ,Design ,management ,escalation , in-role development,MS Office skills,excel pivot tables,advanced formulas,PowerPoint