Job Description
Day-to-day:
Actively develops and maintains the SNOW platform for service/support delivery
Documents the platform, analyses impact of new requirements, and provides controls to ensure the correct technical solutions are leveraged in the delivery of business solutions
This individual works collaboratively with other teams and implements the items in the SNOW roadmap and supports SNOW where needed by other teams.
Provides consultative direction to the Support Team, assures platform alignment to business strategy, and governance decisions.
Team Environment: This individual will work with another lead ServiceNow Developer as well as an Architect to drive an offshore team of developers. There is also a ServiceNow support team that is currently being scaled and this candidate will report directly in the Director of Engineering.
KNOWLEDGE/SKILLS/ABILITY
Enterprise service management experience
IT service management experience
Enterprise Security and Architecture experience
Strong technical foundation and knowledge of the ServiceNow platform
Industry business acumen
ABILITY TO CONFIGURE SERVICENOW ITSM APPLICATIONS IN ALIGNMENT WITH APPROVED DESIGN PLANS
KNOWLEDGE OF SERVICENOW ITSM FRONT-END APPLICATION CONFIGURATION
Ability to rapidly identify and resolve issues
PLUSSES
Security,management,architecture,Design,Automation,Engineering, Visio, SAN, Business
Company Description
Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.