Job Description

SKILLS:

• 0-2+ years of healthcare industry experience, with a background working with databases.
• Solid computer proficiency.
• Bilingual - SPANISH
• Experience gained working as an administrative assistant in a sales environment desired.
• Working knowledge of Medicare regulations and/or managed healthcare a strong plus.
• Proficient in Word, Excel, PowerPoint and Outlook.

RESPONSIBILITIES:

• Answers In-bound phone calls Develop and maintain single point of contact by answering inquiries from National Brokers regarding application submittals, Medicare Advantage products, and supply requests and fulfillment.

Broker escalation handling ,inbound calls,Medicare/managed care,healthcare,REMOTE,BILINGUAL - Spanish