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Technical Support Analyst

Collabera

Technical Support Analyst

Washington, DC
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description

    Pay range: $18 -$20

    • The Workstation Technical Support Analyst provides hardware and software support to our workstations both physical and virtual, mobile wireless devices, voice & video equipment, end user solutions like Office 365, and Endpoint security tools.

    • Supporting and troubleshooting Windows 10, MS Office 365 suite, OSX (current release and prior release), IOS, Android

    • Experience as a technician supporting over 300 users with the following
      installation, configuration, and support of PC, Mac, mobile, and voice/video hardware/softwareProven track record in delivering customer service excellence

    • Ability to communicate effectively with wide variety of users, and technical teams?

    Company Description

    Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

    Company Description

    Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.