Job Description

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FROM COLLABERA: EXCELLENT JOB OPPORTUNITY FOR CUSTOMER SERVICE REPRESENTATIVE / CSR / CALL CENTER REPRESENTATIVE / BULK HIRING / IMMEDIATE NEED

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JOB DETAILS:

INDUSTRY: Banking / Finance / Financial

JOB TITLE: Customer Service Representative / CSR / Call Center Representative

LOCATION: Jacksonville, FL

DURATION: 12 months with possible extension

PLEASE CALL ME DIRECTLY AT AT 415-727-1013 OR EMAIL ME AT RUJUTA.JOSHI@COLLABERA.COM TO SPEAK IN DETAIL ABOUT THE JOB

WHAT YOU’LL DO:

• Assists customers with questions or issues regarding their accounts received via phone and/or correspondence
• Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Navigating through multiple applications and tools to understand processes/policy/procedures
• Research and resolve issues with client accounts

REQUIRED:

• Call Center / CSR / Customer Service experience

PREFERRED:

• Banking / Financial industry experience

CUSTOMER SERVICE / CSR / CALL CENTER / INBOUND / OUTBOUND / SALES / TELESERVICES / TELEMARKETING / CLIENT SUPPORT / CLIENT SERVICE REPRESENTATIVE / CUSTOMER SUPPORT / CUSTOMER SERVICE REP / CUSTOMER SERVICE REPRESENTATIVE / CUSTOMER SERVICE AGENT / CALL CENTER REP / CALL CENTER REPRESENTATIVE / CALL CENTER AGENT / INBOUND CALL CENTER REP / INBOUND CALL CENTER REPRESENTATIVE / INBOUND CALL CENTER AGENT / INBOUND CALL CENTER / OUTBOUND CALL CENTER REP / OUTBOUND CALL CENTER REPRESENTATIVE / OUTBOUND CALL CENTER AGENT / OUTBOUND CALL CENTER / CALL AGENT / COLD CALLING / CUSTOMER SUPPORT REP / CUSTOMER SUPPORT REPRESENTATIVE / CUSTOMER SUPPORT AGENT / CLIENT SUPPORT REP / CLIENT ASSOCIATE / CLAIMS ASSISTANT / CLAIMS REVIEWER / INSURANCE AGENT / INSURANCE SUPPORT / INSURANCE SPECIALIST / CLAIMS ASSOCIATE / CLAIMS SPECIALIST / FRAUD ANALYST / FRAUD SUPPORT SPECIALIST / FRAUD SPECIALIST / CREDIT CARD / ATM / DEBIT CARD / TELESALES / TELEPERFORMANCE / TELE-PERFORMANCE

Customer Service / CSR / Call Center / Inbound / Outbound / Sales / Teleservices / Telemarketing / Client Support / Client Service Representative / Customer Support / Customer Service Rep / Customer Service Representative / Customer Service Agent / Call Center Rep / Call Center Representative / Call Center Agent / Inbound Call Center Rep / Inbound Call Center Representative / Inbound Call Center Agent / Inbound Call Center / Outbound Call Center Rep / Outbound Call Center Representative / Outbound Call Center Agent / Outbound Call Center / Call Agent / Cold Calling / Customer Support Rep / Customer Support Representative / Customer Support Agent / Client Support Rep / Client Associate / Claims Assistant / Claims Reviewer / Insurance Agent / Insurance Support / Insurance Specialist / Claims Associate / Claims Specialist / Fraud Analyst / Fraud Support Specialist / Fraud Specialist / Credit Card / ATM / Debit Card / Telesales / Teleperformance / Tele-performance

Company Description

Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.