Job Description

Excellent Job Opportunity with Collabera: Job Description: Client : Fortune 500 (Banking / Financial Giant) Job Title: Claims Analyst (Level II) Duration: 12 Months (With possible Extension) Location: Hunt Valley MD Shift: Monday - Friday; 9:00 AM - 6:00 PM with occasional weekend and/or overtime required Note : Training: 2-Weeks in Classroom Training; 2-Weeks OJT Training Job Responsibilities: * Responsible for the day to day resolution of Prepaid Claims requests, including research and the completion of an adequate investigation. * Adheres to established service level agreements, while mastering multiple systems to resolve customer requests. * Accountable for the successful resolution of all customer requests or hand offs to the appropriate channel. * The incumbent will take appropriate action based on transaction characteristics & account changes with indicators of complex issues related to all case types. * Complex decisions are made based on analytical research and judgment. Desired expertise: * Working knowledge of Regulation Z * Minimum 1 year of experience within Claims Resolution & Recovery * Experience with the following systems- Global Work Allocator (GWA), Visa PAS and Wadworth 8.3 * Must work well in a team environment, as well as independent * Strong ownership skills * Must have a strong and positive work ethic and follow Bank of America's Core Values * Must be flexible and adapt quickly to change * Ability to multi-task and meet specific performance goals * Proficient in Office tools including but not limited to PowerPoint, Excel and Word * Excellent written and oral communication * Strong analytical and experience with data management, reporting If Interested, Please reach me at, Khevna Mistry khevnamistry@collabera.com 480-448-2684. Claims,Fraud and claims,Fraud ,customer service ,fraud analyst,CSR,loan documentation,financial documentation Company Description Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Company Description

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.