Benefits:

Life Insurance

Monthly Performance Bonus

IRA with company match

Competitive base salary + industry-leading commission structure

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

We are looking for an experienced 3rd Party Collection Specialist (bilingual a plus) with a minimum of 3 years of experience to join our team. You will be responsible for negotiating and collecting payments from your customers.

What You’ll Do:

Manage outbound and inbound calls to recover outstanding balances

Utilize skip-tracing tools and techniques to locate customers

Negotiate and set up payment arrangements with consumers and businesses

Maintain accurate and up-to-date account documentation

Provide excellent customer service with professionalism and empathy

Ensure compliance with FDCPA and internal policies

What We’re Looking For:

Bilingual in Spanish (preferred but not required)

Minimum 3 years of experience in third-party collections

Proven negotiation and sales skills

Strong communication and interpersonal abilities

High energy, friendly demeanor, and a professional appearance

Self-motivated with the ability to work independently and as part of a team

Detail-oriented with excellent time management and organizational skills

Proficient with Microsoft Office and collection software platforms