Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
About CRDN: CRDN Team Crouch provides expert restoration services for textiles, electronics, art, and other contents damaged by fire, smoke, water, or other disasters. We own and operate our own plants and warehouses, ensuring all work is done on-site. As a key supplier to major homeowners’ insurance companies across Texas, Arkansas, and Tennessee, CRDN is proud to be part of a select group of dry cleaners committed to high standards of excellence and a full range of services.
Position Overview: CRDN of Ark-La-Tex is seeking a detail-oriented and organized Collections Specialist to join our team. This position is responsible for managing account balances, insurance follow-up, claims processing, payment collections, and maintaining accurate billing records. The ideal candidate will have strong communication skills and knowledge of billing procedures.
Responsibilities:
Submit and process insurance claims accurately and timely
Follow up on unpaid or denied claims with insurance companies
Review accounts for outstanding balances and collect payments
Contact customers/insurance regarding past due balances and establish payment arrangements when necessary
Post payments accurately
Maintain detailed documentation of collection activities and account status
Resolve billing discrepancies and account issues
Work closely with providers, management, and administrative staff to resolve billing concerns
Prepare reports related to collections, aging accounts, and payment trends
Assist with billing questions and provide excellent customer service
Job Requirements:
Medical billing experience preferred
Experience in collections preferred
Ability to work independently and meet deadlines
Strong problem-solving and customer service skills
Qualifications:
Minimum of 2 years of billing and collections experience preferred
Experience with insurance verification, claim submissions, and denial management
Strong attention to detail and organizational skills
Excellent verbal and written communication skills
Proficient in Microsoft Office applications, especially Excel and Outlook
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off (PTO)
401(k) with Company Matching