Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Location: Central Phoenix Schedule: Full-Time | Monday–Friday | Flexible Shifts Salary: $50,000–$60,000 + Bonus Opportunities
Del Sol Furniture is seeking an experienced Manager to oversee our Collections and Legal Recovery departments. This is a key leadership role for a professional who thrives on coaching, process improvement, and driving results.
We’re a family-owned furniture business serving the Phoenix area since 1997. We provide in-house credit to our customers, and this role ensures that our collections and legal recovery operations run efficiently, professionally, and in full compliance with regulations.
Key Responsibilities
Lead and manage both Collections and Legal Recovery teams to achieve departmental goals
Develop and implement strategies to optimize recovery rates and minimize delinquencies
Coach, train, and mentor staff to improve performance, documentation, and customer interactions
Monitor metrics, prepare reports, and adjust processes to enhance efficiency and results
Ensure compliance with federal, state, and local regulations in all collection and legal recovery activities
Collaborate with internal departments and external legal counsel as needed
Identify opportunities for process improvement and cost reduction
Requirements
Proven management experience in collections, legal recovery, or a related field
Strong leadership, communication, and coaching skills
Ability to analyze performance data and implement process improvements
Bilingual (English/Spanish) preferred
High level of integrity and professionalism
Strong organizational and problem-solving abilities
Benefits & Perks
Competitive salary with bonus potential
Flexible Monday–Friday schedule
Health, Dental, and Vision Insurance
Life Insurance
Paid Vacation, Holidays, and Sick/Personal Days
Employee Discounts
On-the-job training and professional development opportunities
At Del Sol Furniture, we are committed to providing exceptional service, integrity, and a family-oriented workplace. Join our leadership team and help drive excellence in both our collections and legal recovery operations while supporting the growth of our employees.
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.