Job Description

Job Description

Benrich Service Company, the leader in the service industry, currently has an opening for a Full Time Collections Representative to join our team. Benrich is a family business, established in 1962, providing commercial services in water heating, plumbing, water treatment and HVAC.

SKILLS & REQUIREMENTS:

• Review accounts receivable reports to identify past due invoices
• Call customers on past due invoices
• Email customers on past due invoices
• Follow up on collections from delinquent accounts
• Reconcile customer statements to ensure that all payments are accounted for and properly posted
• Research invoice adjustments and credit memos
• Reprint invoices upon customers’ request
• Run and send out customer statements monthly and ad hoc
• Work with operations on invoice questions and potential adjustments
• Update customers’ profile in software
• Excellent communication skills
• Microsoft office a plus
• Other duties as requested

BENEFITS & REWARDS:

• Flexible "Paid Time Off" (PTO) - range 96 hrs. to 176 hrs. each year, based on service year.
• 9 Paid Holidays.
• Medical, Dental, Vision, Disability & Life Insurance offered.
• Retirement 401k Program offered with Employer contribution.
• Career-minded and growing company
• Flexible schedule
• Quarterly employee recognition awards given for outstanding performance
• Participating in quarterly corporate meetings & annual holiday employee party
• Employee Service Award Program rewarding longevity within company

SCHEDULE:

Monday - Friday

8:00 am to 4:30 pm

Full Time, Not Remote

Corporate, Costa Mesa, CA, US

Salary Range: $20.00 To $22.00 Hourly