Collections Representative (Temp to Hire)
Job Description
Job Title – Medical Third Party Billing Representative - Collections
Job Location – St. Charles, IL
Job Shift – 8:00 AM to 4:30 PM
Job Type – Temp to Hire
Job Responsibilities:
o Pursue collection of third-party patient accounts by phone and form letters
o Send form letters to accounts based on the collection cycle as outlined in the procedures
o Make appropriate phone calls according to established procedures
o Print and review statements to be sent to patients. Apply notices where needed.
o Contact doctor’s office for required information as needed
o Contact insurance companies for claim status if necessary
o Answer incoming calls from patient accounts
o Investigate any billing discrepancies
o Monitor Statements
o Establish reasonable payment plans when necessary
o Prepare list of accounts for referral to outside collection agency
o Ensure assigned turnaround time is met for all accounts
o Receivables- as noted in performance standards
o Strict adherence with HIPAA
o Call volume- approximately 10+ calls per hour without interruption
o Investigate validity of refunds
o Other duties as assigned
Qualifications:
o You must have excellent communication skills, both verbal and written; be detail oriented, well organized, adaptive, analytical, professional, and reliable; and be able to work independently and with a team in a fast-paced environment with emphasis on accuracy, customer service, thoroughness, and timeliness.
o Must have a High school diploma or GED.
o Must have knowledge and understanding of Credit and Collections Laws required.
o Must be eligible to work in the US
o Must be willing to submit to background check- county
o Must be willing to submit to a drug screen
Experience:
o Minimum three years of medical collection experience preferred
o Proficient in Microsoft Office including Outlook, Excel and Word
o Previous experience with Medisoft Highly preferred
o Previous experience with Laboratory Information Management Systems (LIMS) highly preferred
o Successful track record of managing and handling challenging situations
o Excellent interpersonal skills
o Strong multitasking ability, with strong data entry skills
o Excellent problem solving skills
o Familiar with ICD 10 and CPT Coding
o Strong math skills
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Peloton Workforce Inc.
716 E. Main St. St. Charles, IL. 60174
P: (630) 584-0820| lyndaskidmore@pelotonworkforce.com
Company Description
PELOTON Inc. is a Nevada based corporation operating two staffing agencies – PELOTON workforce, founded in Las Vegas in 2013, and The Frank Group, a 62-year old company located in St. Charles, IL , acquired by PELOTON in 2019.
PELOTON Inc. is a Nevada based corporation operating two staffing agencies – PELOTON workforce, founded in Las Vegas in 2013, and The Frank Group, a 62-year old company located in St. Charles, IL , acquired by PELOTON in 2019.