We are seeking a detail-oriented and proactive A/R Credit & Collections Specialist to join its finance team. This role plays a key part in maintaining healthy cash flow by managing customer credit, resolving payment issues, and driving timely collections—while building strong internal and external relationships.

If you enjoy a mix of analysis, communication, and problem-solving, this is a great opportunity to make a direct impact in a stable and collaborative environment.

What You’ll Do

Establish, review, and manage customer credit limits for new and existing accounts

Monitor accounts receivable aging and proactively manage collection efforts

Handle escalated or complex delinquent accounts, negotiating payment resolutions

Investigate and resolve billing discrepancies, unapplied cash, and credit holds

Conduct collection calls and follow-ups to ensure timely payments

Partner with Sales and Finance teams to resolve disputes and maintain customer relationships

Utilize credit reporting tools (D&B, CreditSafe, etc.) to assess risk and make informed decisions

Maintain accurate documentation and reporting to support financial operations

What We’re Looking For

3–5+ years of credit and collections / accounts receivable experience

Associate degree or equivalent experience preferred

Experience with credit reporting tools (Dun & Bradstreet, CreditSafe, or similar)

Strong communication, negotiation, and analytical skills

Ability to manage multiple priorities and work independently

Proficiency in Microsoft Excel (intermediate to advanced preferred)

Professional presence and ability to work with stakeholders at all levels