Collections Specialist-Non Manager role, Boca Raton, FL office

SAMSON FUNDING

Collections Specialist-Non Manager role, Boca Raton, FL office

Boca Raton, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Profit sharing

    Vision insurance

    Wellness resources

    Collections Specialist, Non Manager role Boca Raton, FL- Location

    Website: SamsonFunding.com LinkedIn: https://www.linkedin.com/company/samsonfunding

    Samson Funding is an Non-Bank alternative enabling businesses nationwide to access much needed capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc...

    **Entry level role (1-3 years’ experience) ** This is an in-office role Speaking Spanish is a plus, but not required

    Essential Duties of the Collections Specialist include:

    Tactful account confidentiality

    Proactively manage multiple accounts

    Analyze business financials thoroughly according to established procedures

    Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts

    Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity

    Negotiate payment plans while maintaining excellent customer service

    Monitor payment plan and ensure commitments are honored

    Partner cross- functionally to resolve issues impacting payment timelines

    Collaborate with the accounting team to reconcile accounts and manage accounts

    Knowledge & Qualifications:

    Basic computer skills: Excel, Gmail

    Excellent communication skills via phone and email

    Desire to crush collecting goals while balancing firmness with professionalism

    Work “athlete” - someone who is coach-able, innovative, focused and adaptable

    Resourceful, able to prioritize and problem solve

    Ability to work independently and in a team environment

    Self-motivated, organized and excellent follow-up discipline and attention to detail

    Solutions oriented approach

    Prior experience in customer service, collections, business finance a plus

    Who This Role Is NOT For

    Those who avoid phone conversations about financial responsibility.

    Those who struggle with consistent follow-up or structured workflows.

    Those who are uncomfortable asking for payment or resolving balances.

    Those who prefer loosely managed tasks instead of clear accountability.

    Benefits:

    Supportive and collaborative work environment

    Paid time off: holidays, and sick time

    Medical, Dental and Vision after 90 days of employment

    Benefits Premium 100% covered by the company

    HSA & FSA offered

    401(K)

    Profit Sharing

    Job Type: Full-time Job Location: Boca Raton, Florida Work Location: In office (not remote) Shift: 8 hours, Monday-Friday Salary: $50k base salary