Collections Specialist-Non Manager role, Boca Raton, FL office
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Profit sharing
Vision insurance
Wellness resources
Collections Specialist, Non Manager role Boca Raton, FL- Location
Website: SamsonFunding.com LinkedIn: https://www.linkedin.com/company/samsonfunding
Samson Funding is an Non-Bank alternative enabling businesses nationwide to access much needed capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc...
**Entry level role (1-3 years’ experience) ** This is an in-office role Speaking Spanish is a plus, but not required
Essential Duties of the Collections Specialist include:
Tactful account confidentiality
Proactively manage multiple accounts
Analyze business financials thoroughly according to established procedures
Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts
Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity
Negotiate payment plans while maintaining excellent customer service
Monitor payment plan and ensure commitments are honored
Partner cross- functionally to resolve issues impacting payment timelines
Collaborate with the accounting team to reconcile accounts and manage accounts
Knowledge & Qualifications:
Basic computer skills: Excel, Gmail
Excellent communication skills via phone and email
Desire to crush collecting goals while balancing firmness with professionalism
Work “athlete” - someone who is coach-able, innovative, focused and adaptable
Resourceful, able to prioritize and problem solve
Ability to work independently and in a team environment
Self-motivated, organized and excellent follow-up discipline and attention to detail
Solutions oriented approach
Prior experience in customer service, collections, business finance a plus
Who This Role Is NOT For
Those who avoid phone conversations about financial responsibility.
Those who struggle with consistent follow-up or structured workflows.
Those who are uncomfortable asking for payment or resolving balances.
Those who prefer loosely managed tasks instead of clear accountability.
Benefits:
Supportive and collaborative work environment
Paid time off: holidays, and sick time
Medical, Dental and Vision after 90 days of employment
Benefits Premium 100% covered by the company
HSA & FSA offered
401(K)
Profit Sharing
Job Type: Full-time Job Location: Boca Raton, Florida Work Location: In office (not remote) Shift: 8 hours, Monday-Friday Salary: $50k base salary