We’re seeking a Collections Specialist who’s relentless, results-driven, and thrives on solving problems through action. In this role, you’ll take charge of collecting delinquent rent from tenants and managing utility accounts with precision and urgency. This is not a passive role—we want someone who’s assertive, unafraid of tough conversations, and committed to driving compliance. Your primary focus will be getting payments in, keeping records clean, and ensuring no dollar slips through the cracks. Responsibilities: • Aggressively pursue delinquent rent payments through consistent follow-up and structured communication • Negotiate payment arrangements when appropriate—but always with recovery in mind • Manage all utility billing, usage reconciliation, and tenant chargebacks • Escalate accounts swiftly when timelines or expectations aren’t met • Keep detailed records of all communications, transactions, and agreements • Provide weekly reporting on collections metrics and account statuses • Work cross-functionally with leasing, legal, and property management to enforce policies and improve systems Qualifications: You Might Be a Fit If You: • Have 2+ years of experience in collections, accounts receivable, or credit control (property management a plus) • Thrive on hitting goals and holding others accountable • Know how to hold firm lines while staying professional • Are highly organized, persistent, and proactive • Can juggle multiple accounts and priorities without dropping the ball • Are tech-savvy and fluent in property or billing software (AppFolio, Buildium, QuickBooks, etc.) Compensation: $4 - $6 hourly

• Aggressively pursue delinquent rent payments through consistent follow-up and structured communication • Negotiate payment arrangements when appropriate—but always with recovery in mind • Manage all utility billing, usage reconciliation, and tenant chargebacks • Escalate accounts swiftly when timelines or expectations aren’t met • Keep detailed records of all communications, transactions, and agreements • Provide weekly reporting on collections metrics and account statuses • Work cross-functionally with leasing, legal, and property management to enforce policies and improve systems