Benefits:
Profit sharing
401(k)
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Role: Collections Technician, Entry Level Location: Boca Raton, Florida office
Website: SamsonFunding.com LinkedIn: https://www.linkedin.com/company/samsonfunding
Samson Funding is a Non-Bank alternative enabling businesses nationwide to access much needed working capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc...
-This is an in-office role, not remote** -Entry level role (1-3 years experience) -Speaking Spanish is a plus, but not required
Essential Duties of the Collections Technician include:
Work closely with collections manager, sales and operations teams regarding client accounts
Tactful account confidentiality
Proactively manage multiple accounts
Analyze business financials thoroughly according to established procedures
Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts
Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity
Negotiate payment plans while maintaining excellent customer service
Monitor payment plan and ensure commitments are honored
Partner cross- functionally to resolve issues impacting payment timelines
Knowledge & Qualifications:
Work “athlete” - someone who is coach-able, innovative, focused and adaptable
Self-motivated, organized and excellent follow-up discipline with attention to detail
Solutions oriented approach
Basic computer skills: Excel, Gmail
Excellent communication skills via phone and email
Desire to crush collecting goals while balancing firmness with professionalism
Resourceful, able to prioritize and problem solve
Ability to work independently and in a team environment along side management teams
Prior experience in customer service, collections, or business finance is a plus
Who This Role Is NOT For
Those who avoid phone conversations about financial responsibility.
Those who struggle with consistent follow-up or structured workflows.
Those who are uncomfortable asking for payment or resolving balances.
Those who prefer loosely managed tasks instead of clear accountability.
Benefits:
Supportive and collaborative work environment
Paid on- the- job- training
Paid time off
Medical Insurance
Dental Insurance
Vision Insurance
Health Benefits Premium 100% covered by the company
HSA & FSA options
401(K)
Profit Sharing
Job Level: Entry Level
Job Type: Full-time Job Location: Boca Raton, Florida Work Location: In-office (not remote) Shift: Monday-Friday, 9a.m.-6p.m. Salary: $50k base salary
****Samson Funding is a BBB‑accredited company – A trusted name within the industry!
Website: SamsonFunding.com LinkedIn: https://www.linkedin.com/company/samsonfunding