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Virtual Call Center Representative (Outbound)

College Hunks Hauling Junk and Moving - Corp Office

Virtual Call Center Representative (Outbound)

Tampa, FL
Full Time
Paid
  • Responsibilities

    Job Description

    *** THIS IS BASED IN FLORIDA ****

    WHAT IT MEANS TO BE A COLLEGE HUNK/HUNKETTE AT OUR

    SALES AND LOYALTY CENTER

    HUNKS STANDS FOR "HONEST. UNIFORMED. NICE. KNOWLEDGEABLE. SERVICE.” At College Hunks Hauling Junk and College Hunks Moving, our HUNKS/HUNKETTES do whatever it takes to make your experience with us 100% stress-free, every time!

    ENROLL IN HUNK UNIVERSITY: NOW HIRING LEADERS

    An opportunity within the College Hunks brand and our World Class Sales and Loyalty Center is different from any "job" you've ever had.

    ABOUT YOU:

     

    DO YOU HAVE ENERGY, ENTHUSIASM, AND A PASSION FOR EXCELLENCE? ARE YOU READY TO REVOLUTIONIZE THE MOVING AND JUNK REMOVAL INDUSTRIES? WE ARE SEEKING DRIVEN INDIVIDUALS WHO ARE MOTIVATED BY CLIENT SATISFACTION AND CONTINUED SUCCESS TO JOIN OUR VIRTUAL SALES AND LOYALTY CALL CENTER.

    The primary function of our Sales Agents is to sell our services to our College Hunks Hauling Junk and Moving franchise network clients . Outbound Sales Agents are responsible for dialing outbound to clients who inquire about our services.

    Sales Agents must clearly communicate our company mission and our stress-free moving and junk removal services, to all clients who look for information regarding our services.  Must be able to maintain and manage multiple interactions with staff and clients and work effectively in an environment that has many interruptions. The ability to WOW both clients and team members and live the CHHJ core values every day!

    Compensation for this position has an hourly rate with a generous sales commission structure, earning most agents $14-$20/hr. on average.

    ESSENTIAL DUTIES & RESPONSIBILITIES

    • Make outbound phone calls and handle clients with exceptional WOW service as outlined by our code of conduct.
    • Provide all required information to clients regarding College Hunks Hauling Junk and College Hunks Moving services and procedures.
    • Represent our brand positively with each client interaction.
    • Book all viable i outbound sales calls. Maintain an acceptable close rate on all bookings.
    • Comply with all Sales and Loyalty Center policies and procedures including but not limited to the Employee Handbook.
    • Regular attendance is required as outlined in our policies.

    REQUIRED EDUCATION & EXPERIENCE

    • High school diploma or GED required.
    • Excellent and proper oral and written communication skills.
    • Typing proficiency: minimum 30 WPM.
    • Ability to demonstrate personal integrity in a team environment.
    • Ability to work in a fast-paced environment.
    • Computer skills a must with knowledge of Microsoft applications and Internet programs.
    • Quiet Workspace.
    • High Speed Internet Connection.

    CHHJ offers a host of benefits to include, health, dental, vision, PTO and a 401k program.

    WE ARE CURRENTLY HIRING FOR FULL-TIME TEAM MEMBERS.

    THIS IS A FULLY VIRTUAL CALL CENTER POSITION. 

    HOURS OF OPERATION FOR OUR CALL CENTER STAFF ARE MONDAY – SATURDAY 8AM - MIDNIGHT EST AND SUNDAY 9AM – MIDNIGHT EST, A SUCCESSFUL CANDIDATE IN THIS POSITION WILL NEED TO HAVE FLEXIBILITY IN SCHEDULING TO INCLUDE NIGHTS AND WEEKENDS.

    Do you think you can WOW our clients? Apply today!

    EEO Employer

    {{ account.name }} is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.