Virtual Call Center Representative (Inbound)
*** THIS IS BASED IN FLORIDA ****
What It Means To Be A College Hunk/Hunkette at our
Sales and Loyalty Center
HUNKS stands for "Honest. Uniformed. Nice. Knowledgeable. Service.” At College Hunks Hauling Junk and College Hunks Moving, our HUNKS/HUNKETTES do whatever it takes to make your experience with us 100% stress-free, every time!
Enroll In HUNK University: Now Hiring Leaders
An opportunity within the College Hunks brand and our World Class Sales and Loyalty Center is different from any "job" you've ever had.
About You:
Do you have energy, enthusiasm, and a passion for excellence? Are you ready to revolutionize the Moving and Junk Removal industries? We are seeking driven individuals that are motivated by client satisfaction and continued success to join our virtual Sales and Loyalty Call Center.
The primary function for our Sales Agents is to sell our services to clients from all of our College Hunks Hauling Junk and Moving franchise network. The Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our services, and corresponding via email with clients to ultimately book all viable jobs. NO COLD CALLING!!
Sales Agents must clearly communicate our company mission, as well as procedure to all clients who look for information regarding our service. Maintain and manage multiple interactions with staff and clients and must be able to work effectively in an environment that has many interruptions. The ability to WOW both clients and team members and live CHHJ core values every day!
Compensation for this position has an hourly rate along with a generous sales commission structure, earning most agents $12-18/hr. on average.
ESSENTIAL DUTIES & RESPONSIBILITIES
Answer all inbound phone calls, handle clients with exceptional WOW service as outlined by our code of conduct.
Provide all required information regarding College Hunks Hauling Junk and College Hunks Moving services and procedures.
Represent brand positively with each client interaction.
Book all viable inbound and outbound sales calls. Maintain acceptable close rate on all bookings.
Comply with all Contact Center policies and procedures including but not limited to the Call Center Employee Handbook.
Regular attendance is required as outlined in our policies.
REQUIRED EDUCATION & EXPERIENCE
High school diploma or GED required
Excellent and proper oral and written communication skills
Typing proficiency minimum 30 WPM
Ability to demonstrate personal integrity in a team environment
Ability to work in a fast paced environment
Computer skills a must with knowledge of Microsoft applications and Internet programs
Quiet Workspace
High Speed Internet Connection
CHHJ offers a host of benefits to include, health, dental, vision, PTO and a 401k program.
We are currently hiring for Full-time team members.
This is a fully virtual call center position.
Hours of operation for our Call Center staff are Monday – Saturday 8am - Midnight EST and Sunday 9am – 9pm EST, a successful candidate in this position will need to have flexibility in scheduling to include nights and weekends.
Do you think you can WOW our clients? Apply today!
EEO Employer
{{ account.name }} is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.