Duties and Responsibilities

Conduct employee performance reviews.

Develop good customer relationships.

Participate in recruitment and dismissal processes.

Smooth out problems within the workplace.

Address employee and customer concerns.

Develop strategies for better workplace efficiency and goal achievement.

Email and phone correspondence.

Liaise between managers, customers and employees.

Provide direction to staff.

Monitor spending patterns and budget.

Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.

Troubleshoot POS system.

Support ongoing learning and development of team members.

Help create and foster a respectful and inclusive team environment.

Skills and Qualifications

Excellent verbal communication, and the ability to convey important information clearly and effectively

Strong leadership and initiative

Excellent delegator and mediator

People person, able to provide excellent customer service

Quick decision-making and problem-solving abilities

Excellent time management

Responsible, goal oriented and organized

Strong attention to detail and able to multitask

Confident, proactive and willing to take on workplace challenges

Great listening skills and able to take direction from individuals in higher-level positions

Likable by most and able to motivate others

CHAMPA CHICKEN