Job Description

JOB SUMMARY:

Are you an obsessive organizer who thrives in a non-traditional setting? Come work with our team of Amazon experts as an Amazon Brand Account Executive and Marketing Manager. We’re on the lookout for a consistent, committed, and detailed person to grow with us.

In this job you'll be ... Managing all things Amazon and have exposure to several clients' business activities. The successful candidate will be a highly motivated, self-directed individual who is detail-oriented and can work autonomously. This is a great opportunity for someone who wants to pursue a career in eCommerce and/or digital marketing, and there is strong potential for advancement within the company.

Our key vertical is Amazon.com so knowledge of capabilities of Amazon seller central is a must. You’ll work closely with the Managing Directors of Color More Lines, the Centers of Excellence Directors as well as the client, as well as key leadership members of the brands that will be in your portfolio. Ability to craft stories rooted in quantifiable data is a must. Being able to adapt strategy and approach based on different client personalities, working style, and objectives is critical. Experience with Shopify is a plus. Ability to build and maintain an email tribe for brands is essential.

Our clients range from self-taught entrepreneurial hustlers, manufacturing factory owners, to PhD’s and Global 2,000 Companies - both public and private. This position will liaise between global team members in marketing, sales, finance, logistics, and advertising service teams to help them evolve the products and address issues, concerns, and requests for the ultimate experience for both our clients and their end consumer.

You will be brainstorming, attending client meetings and reviewing client deliverables produced by team members. This role will have primary responsibility for ensuring all client product delivery exceeds expectations. This role requires strong management skills, detail-orientation and a self-starter attitude.

RESPONSIBILITIES & DUTIES

This role also requires ruthless time management, excellent planning skills and the ability to lead and inspire others to achieve a common goal. We are looking for a leader with:

• Proactively monitor catalog for clients and open support cases within Amazon for urgent issues
• Request data and reports from the Analytics team and lead the client Momentum planning sessions.
• Transparency and crafting a story behind the numbers is crucial to success so clients can see the growth journey we are taking them on.
• Lead client meeting - prepare meeting agenda and coordinate with other team leaders status updates on major account initiatives. This role will be the quarterback of the team - developing strategy for each Center of Excellence (COE) based on the account and product maturity. Examples include keeping “Good” account health on Amazon (Coordinating with COE roles and brand to maintain inventory index, manage suspensions and fostering strong relationships with Amazon Account reps across multiple countries and regions
• Project Manage Shopify site rebuilds and upgrades
• Create a marketing calendar and lead building email list of Amazon buyers via product inserts, chatbots and latest marketing tactics .
• Ruthlessly drive product conversion increases with help from Listing COE
• Make recommendations to managing partner on the account that will enable our team to deliver strong sales growth and excellent customer service to our clients
• Build Meaningful Agency Relationships: Structure biweekly agency engagement and create meaningful analyses and reports to support business goals.
• Develop strong relationships within the portfolio of brands that you manage as well as the centers of excellence team leaders.
• Drive COE development from data: Source and analyze data through Excel or AI to provide services as needed. Develop insights into brand performance across COEs that are not readily evident.
• Be an expert in Amazon Advertising and eCommerce: Stay apace with new direct marketing innovations coming out of Amazon and guide clients through phases of adoption as the brand is ready for the innovation.
• Collaborates with onboarding COE for new clients that get added to CML
• Maintain innovation and strategy dashboard for all brands managed.
• Be the voice of the customer: provide meaningful and structured customer feedback, data science and development teams in order to drive automation of critical value-additive components of campaign optimization and reporting for COEs.
• Maintains high level brand history timeline and sku log
• Send out bi-annual client satisfaction survey - report results to team and implement measures to improve scores

SUCCESS METRICS

SCOPE OF WORK INCLUDES:

• Meets brand sales goals - quarterly and annual revenue quota attained and brand market share increased based on agreed quarterly projections
• Maintain excellent customer satisfaction, as measured by client customer satisfaction surveys
• On time launches based on CML variables (we do what we say in time we say it will be done) bird dog to reduce submission errors by Seller Central review teams
• Launch and monitor brand affiliate promotions - collaborate with top affiliates to become brand ambassadors
• Successful cross-collaboration to achieve corporate goals with Management
• Effortless collaboration with Centers of Excellence Directors and CML team
• This role will work very closely with fast-moving entrepreneurs who expect their team to be at the top of their game.
• Must be willing to work flexible hours, handle fires, and learn new technologies/marketing techniques when required for growth, all within a wrapper of high ethics and responsibility.

QUALIFICATION REQUIREMENTS

• 5 years of B2B strategic sales experience in comparable industries
• Ability to plan and manage at both strategic and operational levels
• Exceptional track record of developing and implementing Business Development and marketing strategies that have consistently met or exceeded planned objectives, and providing personal leadership through example.
• Ability to work collaboratively with colleagues and staff to create a results driven, team oriented environment.
• Extremely effective public speaking skills and presence.
• Bachelor’s degree in Marketing, Business Administration, or a related field is required. Certified Project Manager. preferred.
• Proven solution sales ability, including: pricing, relationship building and management, and consultative selling.
• Proposing, presenting, and discussing solutions with C-level and other decision-makers.
• Ability to craft a solution with appropriate products and services that meets business goals based on client discussions
• Hands on individual, self-starter, and ability to deal with ambiguity in new situations and drive for results with a positive attitude in the face of challenges.
• High level of knowledge and domain experience within the ecommerce space (Amazon US, EU, JP, Shopify, Walmart, eBay)
• Can operate with a high degree of independence within agreed policies, targets and budgets.
• Enjoys working in a fast paced, team environment and being part of a fast growing company pioneering a leading-edge solution provider.
• Fluent English communication skills, both verbally and in writing.
• The ideal candidate is comfortable working in Northern American time zones. Candidate can be based in North America, Latin America, South America, or Eastern Europe.
• Candidates are expected to work from home when not on the road.
• Travel requirements are to be determined, mostly US based, and not to exceed 25%.

COMPENSATION

• Approximate hours: 40 hours a week
• Competitive compensation, commensurate with experience.

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN ALL-INCLUSIVE LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB, NOR ARE THEY INTENDED TO BE AN ALL-INCLUSIVE LIST OF THE SKILLS AND ABILITIES REQUIRED TO DO THE JOB. MANAGEMENT MAY, AT ITS DISCRETION, ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS JOB AT ANY TIME. THE DUTIES AND RESPONSIBILITIES IN THIS JOB DESCRIPTION MAY BE SUBJECT TO CHANGE AT ANY TIME DUE TO REASONABLE ACCOMMODATION OR OTHER REASONS.

PHYSICAL DEMANDS AND ENVIRONMENTAL ELEMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the employee must be able to sit for extended periods of time, must be able to hear and talk both in person and by telephone; and frequently use hands to handle, feel or operate standard office equipment; and reach with hands and arms. The employee occasionally walks and stands to access different work areas, and lifts and carries records and documents typically weighing less than 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

ABOUT COLOR MORE LINES COLOR MORE LINES IS A COLLECTIVE OF EXPERTS HELPING MISSION DRIVEN COMPANIES GROW FASTER ON AMAZON AND BEYOND. WE BRING BRANDS TO LIFE. YOUR ECOMMERCE BUSINESS IS MANAGED BY A TEAM OF INDUSTRY EXPERTS WHOSE FINANCIAL INCENTIVES ARE PERFORMANCE BASED, TIED TO YOUR SUCCESS, AND BASED ON A PROVEN METHODOLOGY TO HELP YOU GROW FASTER.

Company Description

We help mission-driven companies grow faster on Amazon and beyond!