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Customer Services Specialist - PT 20 / 24 Hrs. - Parsons Branch

Southland Industries Inc.

Customer Services Specialist - PT 20 / 24 Hrs. - Parsons Branch

Union City, CA
Full Time
Paid
  • Responsibilities

    [SOUTHLAND LOGO]

     

    PEOPLE FIRST: BUILDING TALENT BY DESIGN

     

    At Southland we aspire to build a workforce that’s as diverse as the people who occupy the buildings we design, build and maintain. Building talent by design, is our intentional approach to creating a truly safe, collaborative and inclusive work environment that fosters growth, empowers professional achievement and where people are treated with respect at all levels.

     

    If you’re someone with a true passion for our industry, a life-long learner, with high accountability and a drive for results we’re looking for you!  At Southland, we hire problem solvers that are focused on providing customer value through continuous improvement and will take ownership to create the best experiences that will have an impact wider than their own job.  We thrive on creating a strong company and culture where you’ll feel engaged, challenged and valued.

     

    If you’re ready for the next big step in your career and want a career full of fun and excitement and to be a part of a fast-paced growing company, then JOIN our team and become a part of an organization that values PEOPLE, SAFETY, INNOVATION, COLLABORATION, INTEGRITY, ACCOUNTABILITY & SUSTAINABILITY.

     

    POSITION SUMMARY:

     

    Our Project Managers are experienced in commercial HVAC and Mechanical Construction and likes the challenge of unique designs, projects and deadlines. You will be able to run jobs big and small, coordinating multiple jobs simultaneously, while also providing leadership to project engineers and partnering with our field staff to ensure flawless project delivery. You will also manage project milestones, identifying and coordinating resource requirements. One of the most important skills sets you possess is the ability to exercise a high level of judgment and work autonomously within company processes.  You are willing to learn the Southland way of doing work and are eager to learn from others at all levels of the organization. The experience you have allows you to have a short learning curve, but does not present a barrier to learning new things. In fact you are excited to learn about our company, teams and processes and see opportunities to share you past knowledge to help your team be more successful when it makes sense. You are not afraid to roll up your sleeves and execute all levels of project management activities and responsibilities; you are not someone that can’t perform without support staff. Finally, you thrive in a collaborative environment and are looking to work with multiple teams to accomplish our division and project goals.

     

    WHAT YOU’LL DO:  

     

    • Develops client relations by providing project status updates to client and leadership.
    • Managed budget reports, cost and revenue projections, change orders, etc. for project.
    • Participates in project meetings with internal departments.
    • Partners with stakeholders to ensure scope and direction of project is on schedule
    • Develops budget analysis reports, cost and revenue projections, change orders and other report as necessary.
    • Delegates work and serves as mentor to Project Engineers.  Provides coaching and performance feedback as necessary.

     

     WHAT YOU’LL NEED TO BE SUCCESSFUL:

     

    • Four-year degree in Engineering, or applicable experience
    • Minimum 5-7 years' experience
    • Proven ability to manage small teams
    • Strong negotiation skills
    • Excellent verbal, written and presentation skills
    • Strong financial acumen
    • Excellent project management skills
    • Experience managing subcontractors
    • Strong computer skills, including CADD, ERP and Microsoft Office Products, such as Excel

     

    YOU MATTER

     

    Southland Industries understands that people are key to our success as a company. The people who work for us, the people we serve, and the people who live and work in the buildings we design and build.

     

    If you’re someone with a true passion for our industry, we’re looking for you!  At Southland, we seek people that don’t just follow a career path, but blaze their own.  People who want to apply innovation to their problem solving and embrace the concept of full collaboration between disciplines work at Southland.  We appreciate the spirit of integrity and entrepreneurialism with which our people act, and have learned that the more opportunity we allow our employees, the greater the results.  Each part of our business is interconnected and requires input from others, which has led to the collaborative setting from which we thrive. 

     

    We believe in building careers and supporting our people with what they need to grow and flourish. And we thrive on creating a strong company and culture where you’ll feel supported, challenged and valued.

     

    If you decide to join us (which we hope you do), you’ll see that things are a little bit different at Southland Industries. For one, our people across the organization are simply some of the brightest, nicest and most down-to-earth people around. We treat people with respect and do our best to really listen to what’s important to them. Our People team works tirelessly to make sure that you have everything you need to do your best work.

     

    We believe in investing in you to help increase your skills and market value. At Southland we have a dedicated Learning & Development team that provides in-house training and professional development programs to help you reach your full potential.

     

    As we move our company forward and serve our customers, we know it’s essential to have the best people working for us. In fact, our best people don’t just fit our culture, they inspire it! Don’t be afraid to jump in, roll up your sleeves and get excited about making a difference at Southland.

     

    We’ll notice it.

     

    If you’re ready for the next big step in your career and want the fast pace and excitement of a growing company, we want you now.  JOIN our team and become a part of an organization that values work-life balance, community, and exceptional quality of work. 

     

    BENEFITS:

    As an employee-owned company, we offer a comprehensive benefits package that includes excellent benefits for you and your family:

    • 401(k) Plan with 50% COMPANY MATCH (no cap) and immediate 100% vesting
    • Annual bonus program based upon performance, profitability, and achievement
    • Medical, Dental, Vision Insurance
    • Term Life, AD&D Insurance, and Voluntary Life Insurance
    • Disability Income Protection Insurance
    • Pre-tax Flexible Spending Plans (Health and Dependent Care)
    • Holidays/Vacation/Personal Time/Life Events Leave
    • Numerous training opportunities and company paid membership for professional associations and licenses

     

    FOR MORE INFORMATION ON SOUTHLAND INDUSTRIES, PLEASE VISIT OUR WEB SITE: WWW.SOUTHLANDIND.COM OR ON FACEBOOK OR LINKEDIN OR TWITTER

    To hear what our employees are saying about working at Southland Industries, check out our Career Video - WORKING AT SOUTHLAND

     

    Southland Industries is an EQUAL OPPORTUNITY EMPLOYER and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment. All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics.

     

    ALL EMPLOYMENT OFFERS ARE CONTINGENT UPON SUCCESSFUL, DRUG TEST, BACKGROUND CHECK AND PROFESSIONAL REFERENCE CHECKS.

    AT THIS TIME WE ARE UNABLE TO OFFER EMPLOYMENT SPONSORSHIP

     

    If you don’t feel this position is match for you, we encourage you to share it with others. Feel free to share throughout your social networks and follow us on Facebook, Twitter, LinkedIn and Instagram to keep up to date on what we’re doing as a company.

    Required Skills Required Experience