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Customer Services Associate – PT 20/24 Hrs. – Main Circulation – Main Library

Southland Industries Inc.

Customer Services Associate – PT 20/24 Hrs. – Main Circulation – Main Library

Union City, CA
Full Time
Paid
  • Responsibilities

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    PEOPLE FIRST: BUILDING TALENT BY DESIGN

     

    Envise understands that people are key to our success as a company. The people who work for us, the people we serve, and the people who live and work in the buildings we design, build and optimize.

     

    At Envise, we seek people that don’t just follow a career path, but who are looking to gain the best experiences and to have an impact wider than their own job.  We believe in building talent and thrive on creating a strong company culture where you’ll feel engaged, challenged and valued.

     

    If you’re ready for the next big step in your career and want the fun and fast paced excitement of a growing company, then JOIN our team of awesome ENVISERS and become a part of an organization that values RELATIONSHIPS, FUN, TRANSPARENCY, INNOVATION, COLLABORATION, SAFETY & INTEGRITY.

     

     

    POSITION SUMMARY

     

    How would you like to be part of building the Bay area?  With Envise, you'll be able to see our projects come to life!

     

    POSITION SUMMARY:

     

    The Account Manager will generate qualified construction and service opportunities with customers that we do not have strong ties with currently. Additionally, the role is responsible for collaborating with our sales team to achieve sales quotas and grow our business.

     

    WHAT YOU'LL BE DOING:

     

    • Meet with prospective customers in order to generate and close sales in both project and service areas; identify sales opportunities or identifies areas of improvement with existing clients
    • Develop a trusted, long-lasting advisor relationship with key accounts, customer stakeholders and executive sponsors
    • Internal communication and bid coordination
    • Lead point of contact for all matters specific to your customers; tracks and communicates trends in customer satisfaction and/or account issues with branch leadership and sales team
    • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Prepare and maintain account status reports

     

    WHAT MAKES YOU SUCCESSFUL:

     

    • Bachelor’s degree (B.A.) from four-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience
    • Very effective people skills that allows a person to build a favorable rapport quickly with others. Must demonstrated, successful sales skills in prospecting, qualifying, proposing and closing. Cold calling for new prospects is required and should include innovative ideas to create sales opportunities, which differentiate Southland Industries from competitors.
    • Ability to read, analyze and interpret general business periodicals professional journals, technical procedures, or governmental regulations
    • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume
    • Must be familiar with Microsoft Outlook, Word and Excel

     

    ENVISER BENEFITS

     

    As an employee-owned company, we offer a comprehensive benefits package that includes excellent benefits for you and your family:

     

    • 401(k) Plan with 50% COMPANY MATCH(no cap) and immediate 100% vesting
    • Annual bonus program based upon performance, profitability, and achievement
    • MEDICAL, DENTAL, VISION INSURANCE - 100% PAID FOR EMPLOYEES
    • Term Life, AD&D Insurance, and Voluntary Life Insurance
    • Disability Income Protection Insurance
    • Pre-tax Flexible Spending Plans (Health and Dependent Care)
    • Holidays/Vacation/Personal Time
    • Numerous training opportunities and company paid membership for professional associations and licenses

     

    ABOUT US

     

    Envise is a wholly owned subsidiary of Southland Industries (www.southlandind.com). As a building management systems integrator, Envise unites analytics, building automation, and equipment lifecycle management. Resulting in higher building performance, the organization’s integrated, data-driven approach helps improve facilities throughout the building lifecycle. Helping to manage both facilities and budgets, the knowledgeable experts at Envise form long-term, collaborative partnerships to meet customers’ goals and deliver customized building solutions (www.enviseco.com). 

     

     

    FOLLOW US

     

    FOR MORE INFORMATION ON ENVISE, PLEASE VISIT OUR WEB SITE: WWW.ENVISECO.COM, GLASSDOOR.COM AND LINKEDIN.

     

    To hear what our employees are saying about working at the companies of Southland Industries, check out our Career Video - WORKING AT SOUTHLAND

     

    Southland Industries and all its subsidiaries is an EQUAL OPPORTUNITY EMPLOYER and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment. All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, sex, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics.

     

    ALL EMPLOYMENT OFFERS ARE CONTINGENT UPON SUCCESSFUL, DRUG TEST, BACKGROUND CHECK AND PROFESSIONAL REFERENCE CHECKS.

    AT THIS TIME WE ARE UNABLE TO OFFER EMPLOYMENT SPONSORSHIP

    If you don’t feel this position is match for you, we encourage you to share it with others. Feel free to share throughout your social networks and follow us on Facebook, Twitter, LinkedIn and Instagram to keep up to date on what we’re doing as a company.

     

    Required Skills

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    Required Experience

  • Qualifications

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