Column Health is seeking full-time addiction Recovery Navigators and Recovery Coaches to join our rapidly growing team and help patients in treatment at our outpatient medical clinics. Come help address this epidemic with us.
Summary of Position:
The Recovery Navigator/Coach will provide peer recovery support services to patients with substance use disorder (SUD) and will assist patients in accessing care, succeeding in achieving sustained recovery, and navigating the complexities of maintaining sobriety. This position will be focused on working in the community with current and prospective patients, in multiple treatment settings and in conjunction with the extended Column Health Team.
The Recovery Navigator/Coach will be a critical part of the Clinical Team, embedded at multiple Column Health clinics, various communities and partner agencies. The RC will facilitate patient access to substance use disorder treatment, resources, and community recovery groups, as well as navigating potential higher levels of care as needed. The RC will act as a knowledgeable partner, providing information on resources and navigating barriers. This position will maintain ongoing patient support regardless of relapse and will serve as a motivator, ally, role model, navigator and advocate for patients with substance use disorders. The RC will work to identify appropriate prospective patients and to facilitate rapid and effective intake to the treatment program. The RC will hold a panel of assigned clients and work to maintain patients in ongoing treatment, ensure patient engagement with treatment plans and scheduled visits, as well as attend and facilitate Column Health Therapy Groups. The RC should possess thorough understanding of community culture to address the barriers to successful recovery, be able to tailor healthcare messaging, and provide links to community resources and treatment options.
Responsibilities:
- Support potential patients experiencing ambivalence in regards to seeking supportive substance use services
- Serve as a liaison between the recovery community, Column Health addiction treatment program, the medical treatment system (EDs, detox centers, drug courts, PCP offices, etc), and the patient's community, family, and social context to facilitate connections across systems of care
- Work collaboratively with the Column Health clinical team to implement evidence-based services to patients with SUD
- Address barriers to successful recovery and serve as a role model and advocate and conduct active outreach efforts to encourage attendance and participation in recovery-oriented, self-help, and pro-social groups
- Attend and facilitate Recovery Groups as needed
- Actively engage in Column Health's online platform and community
- Meet hospitalized/inpatient patients with SUD diagnosis prior to discharge and facilitate patient access to next stage of treatment
- Create opportunities for access to treatment and social services for patients; advocate on behalf of patients to help decrease barriers to care
- Educate patients about addiction and utilize motivational enhancement techniques to explore treatment options and resolve ambivalence towards care - tip the scales towards treatment
- Provide peer support by helping patients establish treatment goals and achieve/maintain recovery
- Collaborate with patient and care team to develop a comprehensive treatment plan
- Clearly and effectively facilitate communication between the patient, PCP, Addiction Medicine Physician, and any external providers maintaining appropriate confidentiality procedures and boundaries
- Report directly to clinical team and attend regular individual and group supervision
Skills/Abilities/Competencies Required:
- Strong interpersonal, facilitation, and leadership skills
- Ability to work independently as well as part of a multidisciplinary team of physicians, nurses, psychotherapists, and other clinical and operational teams
- Strong advocacy skills along with knowledge of community based services, resources, and local recovery community
- Comfort with multiple pathways to recovery from SUD and willingness to embrace a patient-centered approach that recognizes an individual's preferences and autonomy (“recovery by any means necessary”) and comfort in working in medical settings
- Ability to provide accurate feedback without judgment or discomfort
- Flexibility to adapt to unforeseen needs or circumstances
- Excels at problem solving and multitasking - organized, efficient and goal directed
- Ability to maintain effective working relationships with patients/families and staff
- Ability to handle confidential information
- Excellent written and verbal communication skills
- Ability to update patient's clinical care teams in a timely and effective manner
- Effective use of the Internet and Microsoft Office programs such as Word, Excel, PowerPoint and Outlook
- Preferred: Bilingual
Experience:
- Demonstrates effective use of skills necessary to maintain long-term recovery of 2 or more years
Education/Degree Requirements:
Licensure, Certifications, or Registration: