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Clinic Experience Coordinator - Hoboken, NJ

Column Health

Clinic Experience Coordinator - Hoboken, NJ

Morganville, NJ
Full Time
Paid
  • Responsibilities

    BREAK U.S. HEALTHCARE WITH US … THEN HELP US FIX IT.

    Are you a passionate, driven, incredibly smart and slightly stubborn person who's not afraid to take on new challenges where others have failed?  Do you love the idea of defining your role and creating your own value on a team?  Are you looking for a company where no one will ask you “what kind of animal would you be?” Are you looking for a place that rewards drive, performance and team play?  Are you looking for a team that is working to do something truly great and to have fun in the process?   Did you work at a gym but now you want health insurance with your job?  As a bar tender and want part time day work? At a retail clothing store but want to do something with more meaning?  In a hospitality setting at a hotel or restaurant?  The job of Clinic Experience Coordinator and a role on our team at Column Health might be for you.

    AND THIS JOB MIGHT BE FOR YOU IF:

    • You love solving difficult problems

    • You admit when you don't know the answer, but you enjoy digging in until you find it and you ask for help when you need it

    • You don't get flustered easily

    • You like helping people and want to make a difference

    • You are motivated and wish your job had more purpose

    • You are patient, level headed, and Cool Hand Luke under pressure

    • You pay attention to the details… all of them

    • You have a voracious appetite for learning new things, and learn quickly

    • You recognize that places that say they're innovative or entrepreneurial aren't necessarily

    • When things change or you don't have all the info, you roll with it

    • You communicate clearly and eloquently, both verbally and in writing

    • You've ever described a mullet on an aggressiveness scale

    • You've done the gesture to “drop the mic” at some point in a conversation

    • You can explain just about anything to anyone

    • Phones don't scare you

    • You like making lists

    • You have no problem if this list uses the word ”fuck”, but you know when it's appropriate to use that word

    • You hit new problems before being asked to

    • You take ownership without stealing credit

    • You want a job where you're helped to excel into the next job up

    • You want a job that's not a job as much as it is a mission

    As a member of the Column Health clinic team, you'll help us build a completely disruptive model of care and technology in an area of U.S. healthcare that is profoundly broken, and tragically inadequate – mental health and addiction treatment; you will be a part of something important.  We are a young, fast-growing startup and with us, you will shift from having a simple title with limited responsibilities to having a role to play with unlimited possibilities.  We don't want a desk clerk, a practice manager, or a regional operations director.  We want you to fill a changing role that you define with the team.   A typical day might include:

    • Iron out a billing issue for a patient

    • Address scheduling difficulties with the spouse of another patient

    • Run a supplies check on the clinic

    • Brainstorm with fellow clinic staff to figure out ways to predict relapse

    • Talk to a prospective patient about the treatment program and turning their life around

    • Help develop marketing tactics

    • Install a custom motorcycle show at one of the clinics

    • Help save a patient's life by doing what you do and doing it well

    YOU HAVE:

    A degree from a 4-year college and know that it's just a piece of paper

    A lot of energy… a lot… and know how to use it

    A brain and know how to be useful

    A heart and know how it can used

    Some experience helping others solve problems and communicating with people about their needs, issues or goals.  It doesn't have to be healthcare experience.  

    • We have a former cop, a model, a certified tree climber, a part time bar tender, an artist, and a personal trainer on our team.

     

    YOU MIGHT ALSO HAVE:

    • Really good knowledge of various software, computers, and the world-wide series of interwebs as well as the Google machine

    • Some interesting side projects, volunteer work, creative pursuits ….. these matter because we want to hire a human being, not a worker bee

    • A personal touch point to addiction that makes you that much more driven to help us change U.S. healthcare

    • Languages you speak beyond English

     

    Just make sure we can see where you've picked up your super powers of awesomeness and capacity to help people when writing your cover letter.  

    Give us a couple references of people who can vouch for you.