Looking for individuals to join our home care family.

At ComForCare Home Care we value our employees like family. We celebrate success and have fun. Our focus is to help our clients and employees live their best lives possible.

*Each office is independently owned and operated.

POSITION SUMMARY

Manages, supervises, coordinates, evaluates, and develops client care teams to ensure quality care delivery and appropriate case management within the Agency scope of services and policies; state, federal, and local laws; and Nurse Practice Act.

REPORTS TO: Director of Operations

QUALIFICATIONS

Graduate of an accredited school of professional nursing. BSN and PHN certification preferred.

Current license as a Registered Nurse in the state(s) of practice.

Minimum of two (2) years nursing experience in an acute hospital setting or equivalent experience with one year of supervisory experience.

Complies with accepted professional standards and practice.

Excellent verbal and written communication skills and strong interpersonal skills.

Knowledge of home care federal and state regulations.

Knowledge of reimbursement sources and documentation requirements within home health care.

Must be a licensed driver with automobile insured in accordance with Agency and state requirements.

Has current CPR certification.

ESSENTIAL FUNCTIONS/AREAS OF ACCOUNTABILITY

Manages and directs a team of Nurse Case Managers ensuring safe, effective, and appropriate home care services.

Is available at all times during regular business hours and as needed to provide support and assure quality care delivery to home care clients.

Receives referrals, determines services required, and Agency’s ability to meet needs. Assigns appropriate clinicians to cases.

Meets with Case Managers/clinical staff on a regular basis to provide guidance and information related to specific issues. Provides direction to teams to assure that client needs are met and services are provided according to the plan. Assists clinical staff in establishing priorities, setting goals, and evaluating progress toward goals.

Attends case conferences and other clinical meetings to facilitate coordination of care.

Collaborates with the Agency Director in establishing operating budget needs and priorities for the department.

Reviews monthly team members’ productivity information.

Coordinates 24-hour Agency coverage by Registered Nurses. Evaluates quality of on-call services.

Provides on-call backup for Case Managers, as needed.

Develops working relationships with other health care professionals in the community and families to identify resources available and to ensure access of information to clients.

Provides support and direction to Agency staff, other health care professionals, clients, and families related to appropriate and available health care resources.

Educates Agency staff on clinical services, policies, and procedures as needed.

Facilitates problem-solving sessions to enable Case Managers and other staff to resolve client and/or reimbursement source issues.

Stays current on available community resources, health care costs, and industry trends through self-education and access to outside educational opportunities.

Ensures accuracy, completeness, and timeliness of clinical documentation in accordance with Agency policies and procedures, regulatory requirements, and industry standards.

Monitors open and closed charts regularly, and participates in the quarterly clinical record reviews.

Reviews Agency policies and procedures and recommends changes or revisions as needed.

Provides educational programs and information regarding appropriate documentation practices.

Provides leadership to team and support staff in identifying Agency/client needs and opportunities for quality improvement.

Assists with marketing, public relations, and discharge planning by participating in departmental meetings.

Assists quality improvement teams with data collection for the Quality Improvement Plan established by the Agency.

Reviews OASIS data collection to assure accuracy and consistency with requirements. Communicates with clinicians and provides training as indicated to achieve compliance with collection and reporting timelines.

Identifies and implements changes in clinical and/or operational practice based on the findings of the Quality Improvement Program.

Interprets and enforces human resource policies and procedures in a fair and consistent manner.

Assists in the screening and interviewing of new Agency personnel and makes recommendations to Director. Assists in the orientation of new personnel.

Conducts timely performance evaluations in accordance with Agency policy.

Provides on-site supervision per Agency policy and as needed to determine staff competency and respond to educational and developmental needs.

Follows Agency guidelines for disciplinary actions. Documents all disciplinary actions in accordance with Human Resource policies and legal guidelines.

Monitors employee turnover, overtime, and absenteeism. Takes appropriate actions to address problems/issues.

Collaborates with Agency Director and other clinical management staff to ensure proper staffing of qualified, competent personnel.

Promotes personal safety and a safe environment for clients and co-workers.

Demonstrates knowledge of safety/infection control practices by compliance with policies and procedures and regulatory requirements.

Assesses safety of environment and takes the initiative to help prevent accidents and promote safety.

Recognizes and responds appropriately to potentially unsafe situations.

Performs other duties as assigned.

PHYSICAL/ENVIRONMENTAL DEMANDS

The information below is intended to describe the general context/requirements for performance of this job. During a typical workday, this position requires the activities listed. It is not to be considered an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties.