Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Work with the housekeeping staff to ensure rooms are ready for new guests Handle customer complaints as necessary Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Bookkeeping: keep accurate records of all hotel guest account information Qualifications: Comfortable taking telephone calls and mitigating stressful situations Has previous experience or working knowledge of Microsoft Office and reservation management systems High school graduate, GED recipient, or equivalent 1+ year of hotel industry experience or related job preferred Displays impeccable interpersonal, time management, organizational skills, and customer service skills Compensation: 12 - 14 hourly

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