Job Description

SUMMARY: Support the day-to-day operation and strategic vision for Commander’s Palace Family of Restaurants. Responsible for full cycle recruiting, inclusive of but not limited to sourcing, ad placement, community relationship management, cold calls, screening, conducting interviews, debriefing, extending offers, employee retention, employee recognition and engagement, orientation, career paths and annual reviews.

Develop and maintain a thorough understanding of staff positions and establish strategic partnerships with managers and department leaders to design company wide recruitment strategies. Work directly with hiring managers to qualify hiring needs’ specifics and provide managers with consultative insight into local market.

Conducts intake meetings with hiring managers and prepares and posts jobs to external careers sites, website, and social media. Manage job postings across all sites in conjunction with our applicant/new-hire tracking system. Identifies future talent needs and proactively recruits for open positions. Aware of all open positions, the number of employees needed, the number of employees hired and retained on an ongoing basis. Assist the operations managers with all onboarding/application paperwork. Guides candidates throughout the interview process ensuring they have an excellent experience. Schedules interviews by working directly with candidates and hiring managers. Acts as a point of contact and build influential candidate relationship during the selection process. Assists employees through their entire career with us at Commander’s Palace and conducts exit interviews.

Aside from job postings and attending career fairs, the applicant must engage passive candidates to get them excited about opportunities with the Commander’s Palace Family of Restaurants. Determines applicant requirements by studying job description and job qualifications and then seeks out candidates that fit those requirements. Conducts professional and thoughtful phone/video/in-person interviews that are infused with behavioral and industry specific probing questions.

Works with marketing team to create engaging orientation videos, hiring ads/videos, user-friendly website and applicant tracker, and social media posts. Oversees community relationships with operations teams and ensures operations leaders are checking in with the community. Works with the orientation instructor to keep orientation fresh and engaging with a focus on brand immersion.

Initiates annual review process with operations managers. Works with managers to determine high potential candidates and to push all interested employees through career paths and Aqua Blue U trainings. Strategizes employee incentives and awards and employee engagement events in partnership with the operations managers.

Coordinates travel logistics for interviewees at a manager level or high-level professionals, consisting of flights, hotel and relocation information. The applicant will also be required to travel to career fairs and universities to help recruit for Commander’s Palace.

As determined by HR manager, works on special projects to further the objectives of the talent acquisition department. Monitors and applies human resources recruiting best practices.

SPECIFICATIONS:

Education: Bachelor’s Degree preferred.

Experience: Two years of recruitment or HR related experiences. Two years’ experience in the restaurant/hospitality/tourism industry is preferred.

Company Description

Commander's Palace, nestled in the middle of the tree-lined Garden District, has been a New Orleans landmark since 1893. Known for the award-winning quality of its food and its convivial atmosphere, the history of this famous restaurant offers a glimpse into New Orleans' storied past and has been the go-to destination for Haute Creole cuisine and whimsical Louisiana charm. The winner of seven James Beard Foundation Awards, Commander's Palace has evolved into a culinary legend. When Ella, Dottie, Dick and John Brennan took over personal supervision of the restaurant in 1974, they began to give the splendid old landmark a new look both inside and out including painting the outside the iconic "Commander's Blue." Now under the watchful eye of co-proprietors Ti Adelaide Martin and Lally Brennan, the Brennan family's dedication to perfection has never wavered. A steady parade of renowned chefs - Emeril Lagasse, Paul Prudhomme, Jamie Shannon, Tory McPhail, and now Meg Bickford - have made Commander's Palace the world-class restaurant what it is today and its leading-edge Haute Creole cuisine reflects the best of the city.