Commercial Insurance Customer Service Representative
Benefits:
Competitive salary
Opportunity for advancement
Training & development
Allegiance Insurance Brokers | Myrtle Beach, SC
Allegiance Insurance Brokers is seeking an experienced Commercial Insurance Customer Service Representative (CSR) to join our Myrtle Beach team. This is a great opportunity for an insurance professional who enjoys working directly with clients, understands the details of commercial insurance policies, and thrives in an organized, customer-focused environment.
This position requires someone who is already located in the Myrtle Beach, SC area and has previous commercial insurance experience.
What You'll Do
As a Commercial Insurance CSR, you'll work closely with our clients and team to provide ongoing service and support for commercial insurance accounts. Responsibilities will include:
Assisting clients with policy questions, changes, and general service needs
Preparing and processing Certificates of Insurance (COIs)
Working with ACORD forms and other insurance documentation
Reviewing and servicing commercial insurance policies
Maintaining accurate and organized client and policy records
Communicating with clients, carriers, and internal team members
Prioritizing and reprioritizing tasks based on customer and business needs
Providing responsive, professional customer service
Helping ensure client requests and policy-related tasks are handled accurately and efficiently
What We're Looking For
Required:
Active Property & Casualty insurance license, including South Carolina
Previous commercial insurance experience
Experience working with ACORD forms
Experience preparing and processing Certificates of Insurance
Working knowledge of commercial insurance policies and how coverage works
Strong customer service and communication skills
Excellent attention to detail and organizational skills
Ability to manage multiple priorities and adjust as client and business needs change
Must currently live in or near the Myrtle Beach, SC area
Preferred:
Experience with Vertafore AMS360 or a similar agency management system
Life & Health insurance license
Experience with AMS360 is helpful but not required, and training can be provided. Candidates who do not currently hold a Life & Health license may have the opportunity to obtain one in the future.
About Allegiance Insurance Brokers
At Allegiance Insurance Brokers, we are committed to providing our clients with knowledgeable, responsive service and insurance solutions that meet their individual and business needs. We're looking for someone who brings that same commitment to customer service, accuracy, and professionalism to our growing team.
If you're an experienced commercial insurance professional looking for an opportunity to join a client-focused agency in Myrtle Beach, we'd love to hear from you.