Commercial Insurance Customer Service Representative

Jason Street - Allegiance Insurance

Commercial Insurance Customer Service Representative

Myrtle Beach, SC
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Opportunity for advancement

    Training & development

    Allegiance Insurance Brokers | Myrtle Beach, SC

    Allegiance Insurance Brokers is seeking an experienced Commercial Insurance Customer Service Representative (CSR) to join our Myrtle Beach team. This is a great opportunity for an insurance professional who enjoys working directly with clients, understands the details of commercial insurance policies, and thrives in an organized, customer-focused environment.

    This position requires someone who is already located in the Myrtle Beach, SC area and has previous commercial insurance experience.

    What You'll Do

    As a Commercial Insurance CSR, you'll work closely with our clients and team to provide ongoing service and support for commercial insurance accounts. Responsibilities will include:

    Assisting clients with policy questions, changes, and general service needs

    Preparing and processing Certificates of Insurance (COIs)

    Working with ACORD forms and other insurance documentation

    Reviewing and servicing commercial insurance policies

    Maintaining accurate and organized client and policy records

    Communicating with clients, carriers, and internal team members

    Prioritizing and reprioritizing tasks based on customer and business needs

    Providing responsive, professional customer service

    Helping ensure client requests and policy-related tasks are handled accurately and efficiently

    What We're Looking For

    Required:

    Active Property & Casualty insurance license, including South Carolina

    Previous commercial insurance experience

    Experience working with ACORD forms

    Experience preparing and processing Certificates of Insurance

    Working knowledge of commercial insurance policies and how coverage works

    Strong customer service and communication skills

    Excellent attention to detail and organizational skills

    Ability to manage multiple priorities and adjust as client and business needs change

    Must currently live in or near the Myrtle Beach, SC area

    Preferred:

    Experience with Vertafore AMS360 or a similar agency management system

    Life & Health insurance license

    Experience with AMS360 is helpful but not required, and training can be provided. Candidates who do not currently hold a Life & Health license may have the opportunity to obtain one in the future.

    About Allegiance Insurance Brokers

    At Allegiance Insurance Brokers, we are committed to providing our clients with knowledgeable, responsive service and insurance solutions that meet their individual and business needs. We're looking for someone who brings that same commitment to customer service, accuracy, and professionalism to our growing team.

    If you're an experienced commercial insurance professional looking for an opportunity to join a client-focused agency in Myrtle Beach, we'd love to hear from you.