Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

The Operations Manager is responsible for overseeing and optimizing day to day operational activities within the commercial insurance function. This role ensures efficient workflows, compliance with regulatory requirements, and high service standards.

Benefits/Perks

Competitive Pay

Professional Development

Job Stability in a growing industry

Responsibilities

Manager and improve operational processes within the agency

Oversee policy lifecycle activities including submissions, quoting, binding, endorsements, renewals and cancellations

Ensure compliance with carrier guidelines and internal procedures

Lead, coach and develop customer service team and support training initiatives

Serve as a subject-matter expert on operational workflows and systems within the agency

Qualifications

A Bachelor’s Degree is preferred

Property and Casualty License

Maintain current knowledge of industry and market trends

2+ years of people management or team leadership experience

At least five5+ years of similar experience

Must have strong commercial lines and technical and market knowledge. Must understand a broad range of coverage and risk alternatives.

Highly proficient with Microsoft Word and Excel

Agency management system experience preferred

Extremely organized

Strong attention to detail & follow-through

Must be able to work independently, on a team, and under pressure

Analytical-technically oriented